9-2 S
OLUTIONS
P
RESARIO
N
OTEBOOK
B
EYOND
S
ET
-
UP
G
UIDE
1200 S
ERIES
Basic Solutions
Before you consult our
extensive list of common
solutions, try these helpful
hints. If you still need help,
this section tells you how to
quickly find the solution.
In this section:
• Helpful Hints
• Finding Solutions
Quickly
Compaq is committed to
providing online support for
your Notebook. To learn more
about online support, go to
the Compaq Web site at:
www.compaq.com/
consumersupport
Helpful Hints
If you encounter minor problems with your Notebook,
display, or software, refer to the following list of general
suggestions before taking further action:
• Ensure that your Notebook is plugged into the
AC adapter and that the adapter is plugged into a
working electrical outlet.
• Ensure that your Notebook is turned on and the
Power
ª light or icon is lit.
• Adjust the brightness and contrast controls of the display.
• Remove any diskettes from the diskette drive before
turning on your Notebook.
Finding Solutions Quickly
To help you find a solution quickly, most of the information in
this chapter is divided into three columns:
1. Symptom - describes the symptom or warning that
indicates a problem.
2. Problem - identifies one or more reasons why the
symptom occurred.
3. Solution - describes how you should try to fix the problem.
If the listed solution does not fix your problem, try another
solution for the symptom or try the solution a second time.
If a problem persists and you can’t resolve it, contact a
Compaq Authorised Service Provider. Refer to your
Warranty Statement for details.
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