Cannot eject DVD disk 1. The system is in the Sleep mode. Press the Power
button to bring the system back to full power, then
eject the DVD.
2. The DVD, diskette, or hard drive was active when
attempting to eject the DVD. Wait until all drive
activity ends (the CD/hard drive light and diskette
drive light will go out), then try to eject the DVD.
3. DVD disk is not properly seated in the drive. Turn
off the computer, insert a thin metal rod into the
emergency eject hole (a straightened paper clip can
be used), then push firmly. Slowly pull the tray out
from the drive until the tray is fully extended, then
remove the DVD disk.
DVD drive devices are not detected;
driver is not loaded
1. DVD drive is not connected properly. Open the
computer and check to see that the drive cable is
connected properly.
2. Ensure the correct driver is installed in
CONFIG.SYS.
3. If drive has been changed, make sure the jumper
setting is set for "Slave."
Proper drivers are not loaded. Restart the system and make sure the DVD drive
drivers are loaded.
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Solutions for USB Problems
Problem Possible Solution
USB device does not work with the
system.
The USB device and the system may use different
USB architectures. Ensure that the USB device and
the system share the same USB architecture.
(UHCI-compliant devices will only work with a
UHCI-compliant system, and OHCI-compliant
devices will only work with a OHCI-compliant
system).
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http://www.compaq.com/athome/support/msgs/5700/trbwod.html (7 of 8) [1/10/2002 11:55:35 AM]
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