2–4 Startup Guide
Additional Information, Help and Updates
Contacting Technical Support
Obtaining Support Telephone Numbers
If you cannot solve a notebook problem by using the online
Help and Support Center installed on your notebook or the
documentation included with the notebook, you might need to
contact Compaq. To obtain a list of worldwide customer support
telephone numbers or to locate the Compaqoffice near you, use
one of the following methods:
■ Select Start > Control Panel > Performance and
Maintenance > System. Then, near the lower edge of the
System Properties window, select the Support Information
button.
■ Refer to the Worldwide Telephone Numbers booklet
(English only) included with your notebook to contact
a Compaq Product Information Center.
■ Visit the Compaq Web site at:
http://www.compaq.com/consumersupport
Preparing to Call Technical Support
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
■
Product name, serial number, and product number, provided on
the Service Tag label affixed to the bottom of the notebook.
■ Purchase date on the invoice.
■ Conditions under which the problem occurred.
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