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Cooper Lighting MS100PG - WHAT TO DO IF...; Troubleshooting Common Issues

Cooper Lighting MS100PG
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Call for customer service and/or missing or damaged parts (800-334-6871)
6
LIGHT STAYS ON AT NIGHT
AND DOES NOT TURN OFF
Is there motion in the detection zone?
Make sure the sensor is not picking up moving objects such
as trees, traffic, etc.
Reposition motion sensor.
Make sure sensor is not in manual override.
Check if time setting is correct.
LIGHTS CONTINUOUSLY
BLINK ON AND OFF AT NIGHT
The light given off from the unitʼs own lamp is affecting the
motion sensor.
Re-aim lamp(s).
Reposition motion sensor.
Light could be reflecting off of a near-by surface.
LIGHTS ARE ON
DURING THE DAY
Is the light control knob on the bottom of the motion sensor in
the test mode?
Adjust the light control knob to desired setting.
Is the motion detector shadowed?
Reposition motion sensor.
CANNOT ACTIVATE
DUSK TO DAWN MODE
(OVERRIDE)
Is the surrounding external ambient light too bright? (If so the
unit may think itʼs daytime.)
Re-aim the head.
Are you allowing adequate time to enter the dusk to dawn
mode?
Turn power off and on within 2 seconds.
WHAT TO DO IF...
O
UTDOOR LIGHT DOES
N
OT COME ON WITH MOTION
AT NIGHT
Is there power to the fixture?
Be sure that the bulb is not burned out or broken.
I
s the surrounding external ambient light too bright? (If so
t
he unit may think itʼs daytime.)
Re-aim the head.
Readjust light level setting
Relocate or reposition the unit away from the light.
OUTDOOR LIGHT COMES ON
FOR NO APPARENT REASON
A
T NIGHT
I
s there motion in the detection zone?
Make sure the sensor is not picking up moving objects
s
uch as trees, traffic, etc.
TEST FOR YOURSELF.
Cover the sensor lens with cardboard to prevent sensor
from detecting motion. If the lights stay off, something in
the detection zone is triggering the sensor.
Reposition motion sensor.
*If the lights stay on with sensor lens covered, contact
customer service.

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