As of the date of manufacture, the device has been tested and found to comply with specications for
CE marking.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following
conditions:(1) This device may not cause harmful interference and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CAUTION: Changes or modications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada
The product warranty can be found at www.crestron.com/warranty.
The specic patents that cover Crestron products are listed at patents.crestron.com.
Certain Crestron products contain open source software. For specic information, please visit
www.crestron.com/opensource.
Crestron, the Crestron logo, Cresnet, and Crestron Toolbox are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other trademarks,
registered trademarks, and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Crestron disclaims any proprietary interest in the
marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2016 Crestron Electronics, Inc.
Crestron Electronics, Inc. Installation Guide - DOC. 6232C
15 Volvo Drive Rockleigh, NJ 07647 (2009412)
Tel: 888.CRESTRON 10.16
Fax: 201.767.7576 Specications subject to
www.crestron.com change without notice.
Troubleshooting
The following table provides corrective actions for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
C2N-RTHS Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
There is no temperature
or humidity reading.
The wiring is not
properly connected.
Check the connection;
refer to the “Wiring”
section.
The Cresnet ID is
incorrect.
Check the Cresnet ID.
The programming is
incorrect.
Check the SIMPL
Windows program.
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