Cricket Icon 2 - User Manual

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Calls and Voicemail

HD Voice capable*

Enjoy crystal-clear conversations.

Make a call

1. To make a call, tap Phone

from the Home screen.

2. Enter the number using the

Dialer , or choose a contact

from the Contacts , Recent ,

or Favorites tab and tap the

number to place the call.

Check voicemail

1. From the Home screen, tap Phone > Dialer .

2. Touch and hold the 1 key , then follow the

prompts to set up your voicemail.

Use call waiting

1. While on a call, you will hear a

tone if another call comes in.

Swipe up to accept and place

the current call on hold, or swipe

down to reject the call. The caller

will be sent to voicemail.

2. Tap to merge calls or tap the

other call to switch between

active calls.

* To experience Cricket HD Voice, both callers must have a

compatible HD Voice–capable smartphone and make the call

over Cricket’s LTE network or a compatible network. Cricket’s LTE

coverage is not equivalent to its overall network coverage. HD

Voice calls made on a compatible device and on the LTE network

may not experience an HD Voice connection at times of network

congestion. Other carriers’ networks may interoperate with Cricket’s

LTE network to support an HD Voice call.

Camera and Video

Take a picture

1. From the Home screen, tap

Camera .

2. Position the object or landscape

in the viewnder.

3. Tap to take the picture. It will

be automatically saved

to Gallery .

Make a video

1. Tap Video and tap in the

bottom center of the screen to

start recording a video.

2. Tap to stop recording. The

video will be automatically

saved to Gallery .

3. Tap to take pictures while

recording. The photo will be

automatically saved to

Gallery .

Share a picture or video

1. From the Home screen,

tap Gallery .

2. Tap a photo or video, and then

tap Share and select an

option for sharing.

Personalizing Your Screen

Set your wallpaper

1. Touch and hold an empty

space on the Home screen

and tap Wallpapers.

2. Select a wallpaper and tap

Set wallpaper. Choose to set

the wallpaper for the Home

screen, Lock screen, or both.

Add app shortcuts

1. To add an app to the Home screen,

swipe up from the bottom of the

Home screen to access the Apps

drawer. Touch and hold an app,

then drag it to any Home screen.

Organize your Home screens

1. Touch and hold the app, or folder.

2. Drag the item to the desired

position and then release.

Create app folders

1. From the Home screen, touch and hold an app,

then drag it over to another app to create a folder.

2. Drag more apps to the folder to add them.

3. To name or rename the folder, open the folder,

tap the title bar, and enter the desired name.

Delete app shortcuts or folders

1. From the Home screen, touch and hold an app

shortcut or folder, then drag it to Remove at

the top left of the screen to delete it from the

Home screen.

Cricket Services

These services make using Cricket even better

and easier.

myCricket: Access billing, make a quick

payment, view usage and access support

from the palm of your hand.

Visual Voicemail: Quickly view, access, and

play back your voicemail messages. Easily

save important numbers and respond to

messages by calling back or texting.

Apps on Google Play

™

Access Google Play

1. From the Home screen, tap

Play Store .

2. Enter your existing

Google™ account login

or create one following the

steps on the screen.

Navigate Google Play

1. Tap a category to browse

apps, games, movies,

and music organized by

popularity or category.

2. Tap the Google Play search bar to search the

Play Store for a specic game or app.

3. To install, tap the app and follow the instructions.

Once installed, you will see a notication in the

Notications panel. Open the app from this

notication or by locating it in the apps drawer.

Note: A payment method, such as Google Wallet™,

is required to purchase apps.

Using the Touch Screen

• Swipe up on the screen to unlock.

• Use your ngertip to lightly tap

the screen.

• Use quick icks of your nger on

the touch screen to swipe up,

down, left and right.

• Spread two ngers apart or pinch

them together on the screen to

zoom in or out on a web page or

Gallery image.

• To return to the previous screen, tap the Back key .

• Tap the Home key at any time to return to the

main Home screen. Touch and hold the Home

key to access Google Assistant.

• Tap the Recent apps key to access recently

viewed apps.

• Swipe up from the bottom of the Home screen to

access applications on your phone.

Notication panel

1. Swipe down on the Status bar to

open the Notication panel.

2. Swipe left or right on a notication

to delete it, or tap CLEAR ALL to

clear all event-based notications

(other ongoing notications

will remain).

3. From the Notication panel, swipe

down again to access the Quick

Settings panel. Tap a setting to turn

it on/off, or tap Settings to access full Settings.

Useful Features

Display Brightness: Swipe down from the

Status bar twice to open the Quick Settings

panel. Slide the adjustment bar to brighten

or dim the display. For Adaptive brightness,

go to Settings > Display > Adaptive

brightness. Tap Adaptive brightness to turn

it on or off.

Volume Controls: Press the side volume key

and adjust volume slider for all media and

alerts volume together or tap at the

bottom of the pop-out volume controller to

modify media, call, ring, and alarm volume

individually. Tap at the top of the volume

pop out to toggle between Ring , Vibrate

, or Mute , for all calls and notications.

Flashlight: Swipe down from the Status bar

to open the Quick Settings panel. Tap

Flashlight to turn it on or off.

Battery Saving Mode: Swipe down on the

Status bar to open the Quick Settings panel.

Tap Battery Saver to turn it on or off.

Data Saver: Data Saver helps to reduce

data usage by preventing some apps from

sending or receiving data in the

background. To use Data Saver, go to

Settings > Network & internet > Data

usage. Tap Data Saver to turn it on or off.

Setting Up Your Phone

Install a Nano SIM/microSD card*

1. Gently remove the back

cover via the notch at

the bottom left corner.

2. Hold the SIM card with

metal contacts facing

downward and the cut

corner at the bottom left.

Slide the card into the

SIM slot.

microSD NanoSIM

Hold the microSD card

(sold separately) with

metal contacts facing

downward and the cut

side on the bottom

right. Slide the card into

the microSD slot.

4. Replace the back cover

and be sure to rmly

snap all four corners

into place.

5. Charge phone fully before

turning on.

6. Touch and hold the Power key

until the phone turns on.

* WARNING!

To avoid damage to the phone, do not use any other

kind of SIM card or any non-standard Nano SIM card

cut from a SIM card. You can get a standard Nano SIM

card from your service provider.

Email setup

(Gmail, Yahoo!, etc.)

1. From the Home screen,

tap Gmail. .

2. Follow the steps to set up

your account.

Create and send

an email message

1. Tap from the Inbox screen to

compose a new message.

2. Enter the recipient(s) email

address in the To eld. To

add a carbon copy or blind

carbon copy, tap .

3. Enter the subject and content

of your message. To add

attachments, tap and

select Attach le.

4. Tap to send.

Note: To set up a corporate email account, contact

your IT administrator.

Getting to Know Your

Cricket

Icon 2 Smartphone

Headset port

Receiver

Front

camera

LED

indicator

Proximity and

light sensor

Touch

screen

Microphone

USB charging &

accessory port

Rear camera

Flash

Speaker

Volume

keys

Power

key

Back

removal

notch

Text and Picture Messaging

Send a text message

1. From the Home screen, tap

Messaging .

2. Tap to create a new

message or start a new

group chat.

3. Enter the recipient(s) name

from your contact list or phone

number in the To eld

4. Type your message and tap

to send the message.

Send a picture message

1. From the Home screen, tap

Messaging .

2. Tap to create a new

message or start a new

group chat.

3. Enter the recipient(s) name

from your contact list or phone

number in the To eld

4. Type your message. Tap to

add picture les to a message.

Tap to snap a photo, tap to

select photos, or tap to add a

voice message.

5. Tap to send

the message.

Note: Please don’t text and drive.

Quick Start Guide

Cricket

Icon 2

More Information

On the web

Detailed support information, including device

specications and troubleshooting, is available at

www.cricketwireless.com/support/devices.

On the phone

• Call Customer Care at 1-855-246-2461 or

• Dial 611 from your cell phone.

Accessories

For more information concerning accessories,

please visit your local Cricket store location or go to

www.cricketwireless.com/shop/accessories.

Note: Store and online inventories may vary.

Product meets FCC Radio Frequency Exposure Guidelines—FCC

ID XD6U325AC. This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) this device

may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may

cause undesired operation.

Cricket logo are registered trademarks under license to Cricket

Wireless LLC. Other marks are the property of their respective owners.

microSDXC™ logo is a trademark of SD-3C, LLC.

DOC20200501 Printed in USA

Need help?

Do you have a question about the Cricket Icon 2 and is the answer not in the manual?

Summary

Getting to Know Your Smartphone

Phone Components Overview

Identifies and describes the physical parts of the Cricket Icon 2 smartphone.

Setting Up Your Phone

Install SIM and microSD Cards

Step-by-step guide for inserting SIM and microSD cards into the phone.

Using the Touch Screen

Touchscreen Gestures and Navigation

Explains common gestures like swipe, tap, pinch, and navigation keys.

Calls and Voicemail

Making and Receiving Calls

Instructions for initiating calls, checking voicemail, and handling call waiting.

Text and Picture Messaging

Send Text Messages (SMS)

Steps to compose and send text messages to contacts.

Cricket Services and Google Play

Google Play Store Usage

How to access, navigate, search, and install apps from the Google Play Store.

Camera and Video

Take Pictures

Instructions for capturing photos using the device camera.

This document serves as a Quick Start Guide for the Cricket® Icon 2 Smartphone, providing essential information on its features, setup, and basic operations.

Function Description

The Cricket Icon 2 is a smartphone designed for communication, multimedia, and internet access. It supports various functions including making calls, sending messages, emailing, taking photos and videos, and accessing a wide range of applications through Google Play™. The device is HD Voice capable, offering crystal-clear conversations when used with compatible networks and devices. It features a touch screen for interactive navigation and control, along with physical keys for power and volume adjustments. The phone also includes sensors for proximity and light, a front and rear camera with flash, and ports for charging, accessories, and a headset.

Usage Features

Getting Started:

Physical Overview: The phone includes a headset port and receiver at the top, a proximity and light sensor, and an LED indicator. The front camera is located at the top of the screen. On the right side, there are volume keys and a power key. The back removal notch is positioned on the right side for accessing the SIM/microSD card slots. At the bottom, there's a USB charging and accessory port, a microphone, and a speaker. The rear camera and flash are located on the back of the device.
Installation: To set up the phone, gently remove the back cover using the notch at the bottom left corner. Insert a Nano SIM card (metal contacts facing downward, cut corner at bottom left) into the SIM slot. If desired, insert a microSD card (sold separately, metal contacts facing downward, cut side at bottom right) into the microSD slot. After installation, replace the back cover, ensuring all four corners snap firmly into place.
Powering On: Charge the phone fully before turning it on. To power on, touch and hold the Power key until the phone starts up.
Warning: To prevent damage, only use standard Nano SIM cards from your service provider. Do not use any other type of SIM card or a non-standard Nano SIM card cut from a SIM card.

Touch Screen Navigation:

Unlocking: Swipe up on the screen to unlock the device.
Interaction: Use your fingertip to lightly tap the screen for selections.
Scrolling/Swiping: Use quick flicks of your finger to swipe up, down, left, or right.
Zooming: Spread two fingers apart or pinch them together on the screen to zoom in or out on web pages or gallery images.
Navigation Keys:
- Back Key (◄): Tap to return to the previous screen.
- Home Key (○): Tap at any time to return to the main Home screen. Touch and hold the Home key to access Google Assistant.
- Recent Apps Key (□): Tap to access recently viewed applications.
App Access: Swipe up from the bottom of the Home screen to access all applications on your phone.

Notification Panel:

Opening: Swipe down on the Status bar to open the Notification panel.
Managing Notifications: Swipe left or right on a notification to delete it, or tap "CLEAR ALL" to clear all event-based notifications (ongoing notifications will remain).
Quick Settings: From the Notification panel, swipe down again to access the Quick Settings panel. Tap a setting to toggle it on/off, or tap "Settings" (✡) to access full Settings.

Personalizing Your Screen:

Set Wallpaper: Touch and hold an empty space on the Home screen, then tap "Wallpapers." Select a wallpaper and tap "Set wallpaper," choosing to apply it to the Home screen, Lock screen, or both.
Add App Shortcuts: Swipe up from the bottom of the Home screen to access the Apps drawer. Touch and hold an app, then drag it to any Home screen.
Organize Home Screens: Touch and hold an app or folder, then drag it to the desired position.
Create App Folders: Touch and hold an app on the Home screen, then drag it over another app to create a folder. Drag more apps into the folder to add them. To name or rename a folder, open it, tap the title bar, and enter the desired name.
Delete App Shortcuts/Folders: Touch and hold an app shortcut or folder on the Home screen, then drag it to "X Remove" at the top left of the screen.

Calls and Voicemail:

Making a Call: Tap "Phone" (?) from the Home screen. Enter the number using the "Dialer" (∷), or select a contact from the "Contacts" (?), "Recent" (?), or "Favorites" (★) tab, then tap the number to place the call.
Checking Voicemail: From the Home screen, tap "Phone" (?) > "Dialer" (∷). Touch and hold the "1" key (1), then follow the prompts to set up your voicemail.
Call Waiting: While on a call, a tone will indicate another incoming call. Swipe up to accept and place the current call on hold, or swipe down to reject the call (caller will be sent to voicemail). Tap (↱) to merge calls or switch between active calls.
HD Voice: To experience HD Voice, both callers need a compatible HD Voice-capable smartphone and must make the call over Cricket's LTE network or a compatible network. HD Voice calls may not always experience an HD Voice connection during network congestion. Other carriers' networks may interoperate with Cricket's LTE network for HD Voice calls.

Text and Picture Messaging:

Send Text Message: From the Home screen, tap "Messaging" (?). Tap (+) to create a new message or start a new group chat. Enter recipient names/numbers in the "To" field. Type your message and tap (▶) to send.
Send Picture Message: From the Home screen, tap "Messaging" (?). Tap (+) to create a new message or start a new group chat. Enter recipient names/numbers in the "To" field. Type your message. Tap (+) to add picture files, (?) to snap a photo, (?️) to select photos, or (?) to add a voice message. Tap (▶) to send.
Safety Note: Do not text and drive.

Email:

Email Setup (Gmail, Yahoo!, etc.): From the Home screen, tap "Gmail" (M). Follow the on-screen steps to set up your account.
Create and Send Email: Tap (✍️) from the Inbox screen to compose a new message. Enter recipient email addresses in the "To" field. Tap (⌄) to add a carbon copy (CC) or blind carbon copy (BCC). Enter the subject and content. To add attachments, tap (?) and select "Attach file." Tap (▶) to send.
Corporate Email: For corporate email accounts, contact your IT administrator.

Useful Features:

Display Brightness: Swipe down twice from the Status bar to open Quick Settings. Adjust the bar to brighten or dim the display. For Adaptive brightness, go to "Settings" (⚙️) > "Display" > "Adaptive brightness" and toggle it on/off.
Volume Controls: Press the side volume key and adjust the slider for all media and alerts. Tap (?) at the bottom of the pop-out volume controller to individually modify media, call, ring, and alarm volumes. Tap (?) at the top of the volume pop-out to toggle between "Ring" (?), "Vibrate" (?), or "Mute" (?) for all calls and notifications.
Flashlight: Swipe down from the Status bar to open Quick Settings. Tap "Flashlight" (?) to turn it on/off.
Battery Saving Mode: Swipe down from the Status bar to open Quick Settings. Tap "Battery Saver" (?) to turn it on/off.
Data Saver: Data Saver reduces data usage by preventing background app data usage. To use, go to "Settings" (⚙️) > "Network & internet" > "Data usage." Tap "Data Saver" to turn it on/off.

Cricket Services:

myCricket (☑): Access billing, make quick payments, view usage, and get support from your phone.
Visual Voicemail (⚆⚆): Quickly view, access, and play back voicemail messages. Save important numbers and respond by calling back or texting.

Apps on Google Play™:

Access: From the Home screen, tap "Play Store" (▶). Enter your existing Google™ account login or create one.
Navigate: Tap a category to browse apps, games, movies, and music organized by popularity or category.
Search: Tap the Google Play search bar to search for specific games or apps.
Install: Tap an app and follow instructions to install. A notification will appear in the Notifications panel. Open the app from the notification or by finding it in the apps drawer.
Note: A payment method, such as Google Wallet™, is required for app purchases.

Camera and Video:

Take a Picture: From the Home screen, tap "Camera" (?). Position the object or landscape in the viewfinder. Tap (⚪) to take the picture; it will be automatically saved to "Gallery" (?️).
Make a Video: Tap "Video" (▶) and then (?) at the bottom center of the screen to start recording. Tap (◼️) to stop recording; the video will be automatically saved to "Gallery" (?️). You can tap (⚪) to take pictures while recording; these photos will also be saved to "Gallery" (?️).
Share Picture or Video: From the Home screen, tap "Gallery" (?️). Tap a photo or video, then tap "Share" (⮞) and select an option for sharing.

Maintenance Features

Support Information: Detailed support, device specifications, and troubleshooting guides are available online at www.cricketwireless.com/support/devices.
Customer Care: Call 1-855-246-2461 or dial 611 from your cell phone for customer care.
Accessories: For information on accessories, visit your local Cricket store or www.cricketwireless.com/shop/accessories. Note that store and online inventories may vary.
Regulatory Compliance: The product meets FCC Radio Frequency Exposure Guidelines (FCC ID XD6U325AC). This device complies with Part 15 of the FCC Rules, meaning operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including undesired operation.