Troubleshooting
Note
If the problem still cannot be resolved after going
through the above checks, please contact Crossbeats
Support team.
Do not open the housing to try to repair
the unit yourself otherwise the warranty will become
invalid.
No sound when bluetooth is connected for the first time
Check whether Bluetooth is paired with the unit
Remote control does not work.
Check whether the battery power is low; if yes, replace
the battery.
Check whether the remote control receiver on the main
Soundbar is sheltered.
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