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Crystal CS4280 - Troubleshooting Common Issues

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PCI Audio Accelerator
User’s Guide
4
Problem: No sound During Normal Usage:
Solution A: Audio accessories improperly connected. Check all audio accessories are
plugged into the proper connectors.
Solution B: Volume control adjustment. Make sure that the volume control is not set too
low.
Problem
: No Visual Activity on Volume Meter:
Solution A: DMA channel conflict. Check that no audio accessories are attempting to use
the same DMA channels, and change DMA channels accordingly. Check this
by viewing the properties of the audio device(s) in the Control Panel - System
- Device Manager - Sound, Video & Game Controllers - Properties -
Resources.
Solution B: The Crystal PCI sound driver is removed.
Problem
: No sound or receive error messages during Windows starts:
Solution A: Another Sound Card driver is installed. If you install more than one sound
driver in windows, a conflict may arise. To solve this problem, you should
remove all unnecessary drivers, and reinstall the Crystal PCI sound driver.
(Soundcard drivers are usually stored in the “system” folder (a sub-directory
of the “windows” or “win95” folder).
Solution B: The Crystal PCI sound driver is removed.
Problem
: No sound in Windows 95:
Solution A: Configuration problem. You should check the configuration by viewing the
“properties” & “resources” of the sound card drivers (and other possible
conflict item drivers) in Control Panel - System - Device Manager. See if all
the drivers and utilities are working correctly, and reset any if necessary.
Solution B: Either the mother-board does not support PnP function or the PnP option of
the motherboard’s BIOS is not enabled. To clarify these, please contact your
motherboard dealer or sales representative.