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Frequently Asked Questions
: Why these earbudspair With my phone
Q
; Make Surethe ds arefully Chargedand Exmeredon_
A
Make Sure your phone'sBluetooth is enabled
If there is no problem with the two points stated turn off the power40n earbudsafter
5 continuous and quick clicks.
Put them back into the charging caseand Closethe lip, wait for 1 minute, then Open the
ch Cageand earbudsto the phcme,
; Why doesthe music cut in or out?
Q
: First, keepthe earbudsno more than 15mawayfrom your phone (no obstacles).
A
If the distance is lessthan 15m, follow these steps;
_ Put the back into the Caseand Closethe lid, manually Click "forget the Pro'
on your ph
2. After10 charging and these with your
• Why the earbudsstill be charged or disconnect from the phone after put them in the
Q
case and the lid?
A : Make surethe charging caseis not in a I'M battery state.
If the charging case is in a low battery state, the earbuds will neither be charged nor
In this case,pleaseusea type-c charging cable to fully charge the case.
: Are these earbuds sweat' and water•resistant?
Q
These are sweatproof and slightly waterproof.
For deviæs, we do not recommend that you submerge the earbuds in water.
For more detailed product FAQS,pleaseContactour Customer service.
Activation & Warranty
Permanent replacunent of damaged, defective item or missing cornponents_ Pleaseactivate via
email below Within 15days.
aslnskhs@grnail.com
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