FAQS
Do I need to use a SIM?
A SIM is not needed for surveys. It is only required when using Monitor Mode. The SIM used must be at least
the same RAT (i.e. 2G/3G/4G) that you are looking to monitor, however it does not need to be on the same
network. (The SIM card inserted will be able to pick up all available networks and will not be restricted to the
network of the SIM).
Can I use my own SIM?
Yes, any SIM can be used as long as the pin code function has been removed. If you wish to use a micro or
nano SIM, the SIM carrier provided must be used to make it the required size and ensure it fits into the device
correctly.
I am running a survey but want to cancel?
While a survey is running you cannot cancel or complete any other actions, you must wait for the survey to
complete or power o the device.
What is the dierence between Battery Saver and Auto Turn O?
Battery Saver puts the radio module into sleep mode and dims the brightness of the screen to save battery
power. Auto Turn O enables you to select a time, that if the unit is not in use, it will automatically power o to
conserve battery power (as standard this is set to 5 minutes).
Why can’t I see all the networks? (in Single Network or Monitor Mode)
If you can’t see your preferred network try refreshing the network. After this refresh the networks available in
your location will be displayed, if you still can’t see your chosen network it may be that it is not available in that
area.
What do the icons mean?
If you are unsure what the function of an icon is you can use the Help Text function to display a description
(press and hold the icon for 3 seconds).
My device appears to be performing slower than it used to. What is the cause?
If your Signal Analyser is close to reaching the maximum number of saved files (240) it takes longer to process
tasks. By deleting old saved files you will reduce the amount of storage. Details can be found under the
‘DELETING SAVED FILES’ section in this guide. To view the storage space, go to:
Settings > Device Information (it will be shown within the storage space bar).
3
To Next Page
Loading...
Need help?
General