Cupra BORN 2024 - Page 71

Safety
69
In case of emergency
●
Direction in which the vehicle was travelling
at the time the emergency call was activated.
●
Moment of the collision.
●
Estimated number of vehicle occupants.
●
Language selected in the infotainment sys-
tem.
WARNING
The following conditions may mean that it
is not possible to make a public or private
emergency call, either manually or automat-
ically, or that it is only possible to a limited
extent:
●
The emergency call is made in an area with
little or no mobile or GPS coverage.
●
In areas with suicient mobile and GPS sig-
nal reception, the mobile network of the tel-
ecommunication providers is not available. In
this case, the emergency call, if available in
the vehicle, uses the legally required emer-
gency call system.
●
In areas with suicient mobile and satellite
signal reception, a 2G/3G mobile telecom-
munication provider network is not available.
●
In some countries, the emergency call
service may not be available and depending
on the location of the vehicle, the control
lamp LEDs, and even the operation of the dif-
ferent types of calls, could behave in a spe-
cic way.
●
There is no valid licence for the use of the
emergency call service.
●
The components of the vehicle required
for the emergency phone call are damaged
or do not get enough power.
●
The emergency call service function has
been deactivated via the web or the App. In
this case, the emergency call, if available in
the vehicle, is forwarded to the public emer-
gency call service automatically.
●
The emergency call service function has
been deactivated by preventing the trans-
mission of data (privacy mode). In this case,
the emergency call, if available in the vehi-
cle, calls the public emergency call system. If
the private emergency call system cannot be
executed for technical reasons, calls are for-
warded to the public emergency call service
automatically.
●
The vehicle’s ignition is not on.
Note
The operation of the emergency call system,
which is required by law, may be limited if an
infotainment system is retrotted
Note
The emergency call, breakdown call and in-
formation service are only available in certain
countries.
eCall emergency call service, re-
quired by law.
Depending on the equipment and the country,
the vehicle may be tted with an emergency
call system. In some countries, the free public
emergency call system is activated by default.
The control element is located on the roof
console ›››Fig.46.
With the emergency call, help can be organ-
ised as quickly as possible in emergency situa-
tions. A voice connection is established with
a public rescue coordination centre. The tele-
phone contact person communicates in the
language of the country in which the vehicle is
located. In addition, any legally required data
relevant to emergency calls is automatically
transmitted to the public rescue control cen-
tre, such as the vehicle's current location.
The required connection is made via a factory-
installed control unit. Additional components
such as an emergency call microphone, an
emergency loudspeaker and an integrated bat-
tery which is independent of the integrated
power supply, are required to ensure operation
even after a serious accident.
Activating an emergency call manually
1.
Briey press the button cover and open
the cover ›››Fig.46.
2. Press and hold the emergency call button
for a few seconds ›››Fig.47
1
.