●
The components of the vehicle required
for the emergency phone call are damaged
or do not get enough power.
●
The emergency call service function has
been deactivated via the web or the App. In
this case, the emergency call, if available in
the vehicle, is forwarded to the public emer-
gency call service automatically.
●
The emergency call service function has
been deactivated by preventing the trans-
mission of data (privacy mode). In this case,
the emergency call, if available in the vehi-
cle, calls the public emergency call system. If
the private emergency call system cannot be
executed for technical reasons, calls are for-
warded to the public emergency call service
automatically.
●
The vehicle’s ignition is not on.
Note
The operation of the emergency call system,
which is required by law, may be limited if an
infotainment system is retrotted
Note
The emergency call, breakdown call and in-
formation service are only available in certain
countries.
eCall emergency call service, re-
quired by law.
Depending on the equipment and the country,
the vehicle may be tted with an emergency
call system. In some countries, the free public
emergency call system is activated by default.
The control element is located on the roof
console ›››Fig.49.
With the emergency call, help can be organ-
ised as quickly as possible in emergency situa-
tions. A voice connection is established with
a public rescue coordination centre. The tele-
phone contact person communicates in the
language of the country in which the vehicle is
located. In addition, any legally required data
relevant to emergency calls is automatically
transmitted to the public rescue control cen-
tre, such as the vehicle's current location.
The required connection is made via a factory-
installed control unit. Additional components
such as an emergency call microphone, an
emergency loudspeaker and an integrated bat-
tery which is independent of the integrated
power supply, are required to ensure operation
even after a serious accident.
To Next Page
Loading...
