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D-Link DWA-582 - Troubleshooting; Setup and Configuration Problems; Technical Support

D-Link DWA-582
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
4
ENGLISH
TrOUBLESHOOTING

1. IF I’vE LOST my CD WHAT CAN I DO?
The CD contains software drivers and manual which can be obtained from D-Link (see Technical
Support below). Windows 8.1, 8, 7 in most cases will automatically install the correct drivers.
2. IF I’vE FOrGOTTEN my WIrELESS ENCryPTION KEy?
The wireless encryption key is congured at the Wireless Access Point, Router or DSL Modem
Router. If you are unable to obtain your encryption key, the only solution would be to re-congure
your Access Point/Router to use a new encryption key. Please contact your Wireless Access
Point/Router/DSL Modem Router manufacturer.
3. WHy CAN’T I GET A WIrELESS CONNECTION?
- Check that your DWA-582 is plugged in properly to the PCIe port or try to plug the DWA-582
into another PCIe port if available.
- The LED on the DWA-582 should be lit, otherwise there could be a physical fault on the PCIe
port or the driver is not installed properly.
- Ensure that the wireless settings on the DWA-582 match the settings on your Access Point/
Router. Please check and conrm your settings for.
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To check whether a Wireless connection has been made, in the Windows System Tray (bottom
right). Red means no valid connections have been made.
- Check that your Internet is working ne on existing computers.
- Ensure that you have followed and completed the software installation process, otherwise,
please re-install the software. The LED on the DWA-582 should come on after software
installation.
4. WHICH OPErATING SySTEmS DOES THE DWA-582 SUPPOrT?
The DWA-582 support all popular Operating Systems including Microsoft Windows 8.1, 8, 7.
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dlink.com/support

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