FaQ
Q: My refrigerator is not cold enough?
A: •Ensurethetemperatureisnotsettolow;
•Ensuretherefrigeratorisnotindirectsunlightorisclosetoaheatsourcesuchasaradiator.
Therefrigeratorworksatitsbestwhentheambienttemperatureisbetween16°Cand32°C;
•Ensurethereissufcientspace(atleast10cm’s)betweentherefrigeratorandthewallbehind.
Q: Food in the fridge compartment is freezing?
A: •Ensurethetemperatureisnotsettostrong;
•Ensuretheambienttemperatureisgreaterthan5°C.
•Foodscanbefrozeniftheambienttemperatureisbelow5°C;
•Ensurefoodswithhighwatercontentarenotstoredclosetothecoldairspout.
Pleasestorethesetypesoffoodstowardsthefrontoftherefrigerator.
Q: The refrigerator is making a sound noise?
A: •Ensuretherefrigeratorispositionedonalevel,evenoor;
•Ensurethereissufcientspace(atleast10cm’s)betweentherefrigeratorandthewallbehind;
•Ensurenoforeignobjectsaretouchingtherefrigerator.
Q: What is this strong smell coming from my refrigerator?
A: •Ensureallfoodsarecoveredandwrapped;
•Ensureallpocketsandshelvesarecleanedregularly(usingadampcloth).
Oncesmellscontaminatethesepartstheycanbedifculttoremove;
•Ensurefoodsarenotstoredfortoolong.Arefrigeratorisnotapermanentfoodskeeper.
Q: Why does the front and side of my refrigerator feel warm?
A: •Pipes,knownasrefrigerantvessels,whicharedesignedtocontainheatareplacedwithintherefrigeratorscavitytoprevent
moisturefromformingonit.
Q: Why do the doors seem sticky when opening?
A: •Generallythisoccurswhenyouclosethedoorandreopenimmediately.
Warmairrushesinwhichincreasesthepressureinsidetherefrigerator.
Ifthishappenswaitforaminuteandthenreopen.
Q: Why does it sound like water is owing from my refrigerator?
A: •Whenthecompressorstartstorunorindeedwhenitstopstherefrigerant,whichmakestherefrigeratorcold,startsowing
throughtherefrigerantvessels(pipes)whichcanleadtosomenoise.
Q: Why have I got water droplets on the back wall of my refrigerator?
A: •Therefrigeratorhasanautomaticdefrostingfunction.
Meltedwaterdrainsintoanevaporationpanatthebackoftherefrigerator.
Whenthecompressorrunstheheatgeneratedmakesthiswaterevaporate.
Asaresultyouwillndfrostandwaterdropsonthebackwalloftherefrigerator.
Q: Why is my refrigerator humming/buzzing?
A: •Thisisthenormalsoundofthecompressorandcoldaircirculationfans.
Thesoundcanbegreateriftherefrigeratorispositionedonanunevenoor.
Q: Why is dew forming on the wall in the fridge and freezer compartments?
A: Frost or dew can occur for the following reasons:
•Theambienttemperatureistoohigh;
•Thedoorsareleftopenfortoolong;
•Foodswithhighwatercontentarebeingstoreduncoveredorunwrapped.
Q: Why is there dew on the interior light cover?
A: •Thelightbulbwillradiateheatwhenitisonsowhenthedoorsareopeneddewcanformbecauseofthesuddendifference
intemperature.
Q: What are the recommended temperature settings?
A: The default and recommended temperatures for our fridge freezers are:
4°C for the fridge compartment
5°Cforthefruitandvegcompartment
•18°C~-20°Cforthefreezercompartment