Service/Maintenance and care
9.3 Possible error messages
The following table lists possible error messages appearing within
the Web Remote interface ordered by the error Id.
ID Display text Eventlog text Description Location Possible reasons
11 System error 128 System error 128
(I2C, IC 0x%02X,
Pos %d)
Internal I2C comm.
error
DS Internal hardware or
software fault
15 Unknown device type Unknown device type
%d
Unknown device type Wrong or missing
serial No.
16 Invalid device ident Invalid device ident
%d
Invalid hardware
configuration
ADDAC, Amp, SMPS Missing or wrong
module identification
19 Invalid display ident Invalid display board
ident %d
Invalid DISPLAY
identification
Display Missing or wrong
DISPLAY identification
20 Program error %u Program error %d,
%d, %d, %d
Program error DSP Various
21 Invalid DSP Data Invalid DSP database
(Position %d, Error
%d)
Invalid DSP data DSP Software error
25 Program error %u Program error %d:
AWL error %d in
AWL %d, line %d
Program error DSP Various
27 SMPS in bootloader SMPS stuck in
bootloader
Software missing on
SMPS controller
SMPS Firmware update
failed or flash
corruption, retry
update
28
SMPS comm. error SMPS communication
error (error %04X)
SMPS comm. error
Missing keepalive for
1 sec
SMPS SMPS fault or internal
communication
disturbed
30 SMPS temp. error %d
°C
SMPS temperature
error %3d°C (power
%uW)
Critical SMPS
temperature
SMPS Insufficient cooling
32-34 SMPS supply error SMPS supply error
XXXVXXX (%5dmV,
err %04X)
Supply voltage out of
range
SMPS Fluctuating mains
voltage, SMPS fault
35 SMPS ZK1
overvoltage
SMPS supply error
Zk1 overvoltage
(Zk1 %3dV, %04X)
Supply voltage out of
range
SMPS
36 Mains surge Mains surge detected
(Zk1 peak %3dV,
Mains peak %3dV)
SMPS surge restart SMPS Rapid surge on mains
voltage
37 Mains undefined
range
Mains undefined
range (avg %3dV, err
%04X)
Mains voltage out of
range at startup
SMPS Refer to:
Þ Chapter 8.1
"Power supply"
on page 31
38 SMPS overcurrent SMPS overcurrent (i-
peak %3.1dA, avg
%3dV, err %04X)
SMPS overcurrent SMPS Refer to:
Þ Chapter 8.1
"Power supply"
on page 31
39 Mains overvoltage Mains overvoltage
(avg %3dV, peak
%3dV, err %04X)
Mains voltage too
high for current range
SMPS Refer to:
Þ Chapter 8.1
"Power supply"
on page 31
d&b 40D Reference manual 1.3 en36
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