Datalogic Magellan 9800i - Product Reference Guide

Product Reference Guide 69
Figure 45. Problem Isolation: Selftest
Unit passes Selftest
Call Tech Support
YES
Does the
Health & Status
Indicator show
2., 3., 4. or 6.
?
Does the
Health & Status
Indicator show
A., b., E. or F.
?
Call Tech Support
YES
YESNOYES
Does the
Health & Status
Indicator
show 5.
?
Does the
Health & Status
Indicator
show 7.
?
NO
NO
NO
Does the
Health & Status
Indicator show
1.
?
YES
NO
Does the
Health & Status
Indicator show
0
?
No interface selected
(Null Interface).
Select an interface.
YES
YESNO
YES
NO
Does the
Health & Status
Indicator show
1.
?
YES
YES
NO
Does the
Health & Status
Indicator show
5.
?
NO
NO
Does the
Health & Status
Indicator show
8.
?
Does the
Health & Status
Indicator show
9.
?
Does the
Health & Status
Indicator show
C.
?
Does the
Health & Status
Indicator show
d. or g.
?
Scan the Factory
Defaults bar code in
Section 6 to enable the
default configuration
file. Restart the unit.
Check ScaleSentry
TM
feature configuration in
the Programming section.
Restart.
YES
Go to Scale
Error Reporting.
Calibrate the
Scale.
Check EAS
connections. Reset.
Does the
Health & Status
Indicator
show 8.
?
NO
YES
Does the
Health & Status
Indicator
show 9.
?
NO
YES
YESNO
Check Remote Display
connection. Verify Remote
Display configuration in the
Programming section. If
this fails, try connecting a
known-good display. Reset.
Check TDR connections.
Verify configuration
settings for the TDR and/
or the E-commerce
features.
SELFTEST
START
For this error, the Remote Display
may also show -0- or an error (E__#).