Troubleshooting the Rhino II
User’s Manual 141
The Rhino II is not
communicating with the access
point.
• The Rhino II is not connected to the access
point. Make sure the access point is turned
on and operating. You may also be using
the Rhino II out of range of an access point
(no green bars). Try moving closer to an
access point to reestablish
communications.
• Make sure the Rhino II is configured
correctly for your network. The radio
parameters on the Rhino II must match
the values set for all access points the
Rhino II may communicate with.
• The radio initialization process may have
failed on the 802.11 radio. Try rebooting
the Rhino II.
• If you have tried these possible solutions
and nothing happens, you may have a
defective radio card. For help, contact
Datalogic or your local Datalogic service
representative.
Problem Solution