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still does not exist or if the loopback test identifies the same serial port you
have selected, eliminate the following possibilities before contacting
Technical Support:
• Hardware device conflict—Check the Device Manager tab in the
Windows System Properties dialog box to ensure that Windows
recognizes the selected COM port. Consult your computer’s
documentation to see how to access the System Properties dialog box.
• The communication port uses a nonstandard device name—
WeatherLink recognizes serial ports named COM1 through COM18
only.
• Your serial port is defective.
• The loopback connector or the WeatherLink adapter plug is bad.
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