• When the screen shows “Lo_bAt”
• When the door of the safe will not open and you
have entered the right code en the screen shows
“OPEn”
• When you have entered the right code and the
screen shows “good” and you hear a beep twice
• When the screen will not turn when when you press
the start button
Manual Sun Safe
Models: EM 015, ES 020, ES 031D, DES 020 & DES
031D
How do I lock the keypad?
When do I have to change the batteries?
How di I unlock the keypad?
Press the start button for 3 seconds.
On the screen you will see “Act”.
The keypad is now locked.
Press the start button for 3 seconds.
On the screen you will see “deAct”.
The keypad is now unlocked.
How do I change the batteries?
Enter the current code and open the door.
Under the keypad you will find a hook on the battery cover
(see picture at the beginning of the manual).
Pull the hook towards you and remove the battery cover.
Now you will have access to four batteries which you can
replace now with new ones.
We advice to use four Alkaline batteries from the brand
Duracell.
These batteries have enough voltage for the lock.
Please do not use rechargeable batteries!
Always check if the lock works correctly before closing the
door.
Problem Pausible cause Solution
No reaction when
I push the start
button
Empty batteries Change the batteries
Placed the
batteries in the
wrong way in the
battery holder
Place the batteries in the
right way in the battery
holder
The key pad is
locked
Push the start button for
3 seconds to unlock the
keypad again
Circuit error
Contact the store where
you have bought your
safe
The screen
shows "Err-03"
You have entered
the wrong code
Enter the right code
The alarm goes
off and the safe
will not open
You have entered
the wrong code 5
times
Enter the right code and
wait for 3 minutes until
the alarm stops
The green light in
on, but the safe
will not open.
The screen
shows “OPEN”
The batteries are
almost empty
Change the batteries
The key has not
been turned yet
Turn the key clockwise
Mailfunction in
the lock
Contact the store where
you have bought your
safe
I can not change
my code
The time frame
to change your
code has passed
Enter your new code
within the time frame of
5 seconds
The panel does
not work
Contact the store where
you have bought your
safe
The keypad does
not work
Contact the store where
you have bought your
safe
The screen
shows "Lo_bAt"
The batteries are
almost empty
Change the batteries
The screen
shows "Act"
The keypad is
locked
Press the start button for
3 seconds to unlock the
keypad
I forgot my code
Contact the store where
you have bought your
safe
I can not find the
key anymore
Contact the store where
you have bought your
safe
Frequently asked questions
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