Troubleshooting
To get help with your Dell BOSS-S1 card, you can contact your Dell Technical Service representative or see Dell.com/support.
Topics:
• BOSS-S1 CLI displays No Adapter Found error in Linux
• LC log displays fan unavailability error
• Updating BOSS-S1 controller rmware using iDRAC/LC fails
• Physical disk size as zero in iDRAC
• Character limitation while naming a virtual disk
• VMFS datastore is disabled on the 14th generation of PowerEdge systems that are shipped with VMware ESXi installed on BOSS-S1
• Physical disk not visible to operating system
• Virtual disk not visible to operating system
• Drive replacement
• Controller replacement
• Controller failure
• Unable to boot to M.2 drive installed in slot 1
• CLI reports unsupported features
• Failure to install ESXi on RAID 1
BOSS-S1 CLI displays No Adapter Found error in Linux
Issue:
BOSS-S1 CLI displays No Adapter Found error message in the Linux operating system.
Probable Cause: Using BOSS-S1 CLI, when you run the CLI commands using non-administrative user privileges, the error No
Adapter found is displayed.
Corrective Action: Use root/sudo administrator privilege while you run the CLI commands.
LC log displays fan unavailability error
Issue:
LC log displays The BOSS-S1 device does not have a fan installed in it error message.
Probable Cause: Currently there is no fan requirement for BOSS-S1, which might be required in future based on M.2 thermal
requirement.
Corrective Action: No action required. This error message can be ignored.
Updating BOSS-S1 controller rmware using
iDRAC/LC fails
Issue:
Updating rmware on a BOSS-S1 controller from versions A00 to A01 using iDRAC/LC fails.
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