or please power off your system and check your cables to ensure all disks are
present and reboot.
Probable Cause: The message is displayed after another HII warning indicating there are problems with previously congured disks
and you have chosen to accept any changes and continue. The SAS cables for your system might be improperly
connected.
Corrective Action: Check the cable connections and x any problems before restarting the system. If there are no cable problems,
press any key or <Y> to continue.
Windows operating system installation errors
Ensure to perform the following steps before installing Windows on 4 KB sector drives:
1 Read and understand about the updates to the version of Windows that you have installed. You can nd this information in the
Microsoft help.
2 Refer Release Notes: Important Issues in Windows Server.
Firmware fault state error message
Error Message:
Firmware is in Fault State.
Corrective Action: Contact Dell Technical Support.
Extra enclosure error message
Error Message:
There are X enclosures connected to connector Y, but only maximum of 4
enclosures can be connected to a single SAS connector. Please remove the extra
enclosures then restart your system.
Probable Cause: This message is displayed when the HII detects more than four enclosures connected to a single SAS connector.
Corrective Action: You must remove all additional enclosures and restart your system.
Foreign conguration found error message
Error Message:
Foreign configuration(s) found on adapter. Press any key to continue, or ’C’ to
load the configuration utility or ’F’ to import foreign configuration(s) and
continue.
Probable Cause: When a controller rmware detects a physical disk with existing foreign metadata, it ags the physical disk as
foreign and generates an alert indicating that a foreign disk was detected.
Corrective Action: Press <F> at this prompt to import the conguration (if all member disks of the virtual disk are present) without
loading the HII Conguration Utility. Or press <C> to enter the HII Conguration Utility and either import or clear
the foreign conguration.
Foreign conguration not found in HII error message
Error Message:
The foreign configuration message is present during POST but no foreign
configurations are present in the foreign view page in HII configuration
utility. All virtual disks are in an optimal state.
Corrective Action: Ensure all your PDs are present and all VDs are in optimal state. Clear the foreign conguration using HII
conguration utility or Dell OpenManage Server Administrator Storage Management.
66 Troubleshooting