Dell EMC PowerEdge R620 - Troubleshooting Damaged System Components; Troubleshooting System Battery Issues; Troubleshooting Power Supply Issues

Troubleshooting a damaged system
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
2 Remove the system cover.
3 Ensure that the following components are properly installed:
• Cooling shroud
• Expansion card risers (if present)
• Expansion cards
• Power supply(s)
• Cooling fan assembly (if present)
• Cooling fans
• Processor(s) and heat sink(s)
• Memory modules
• Hard drive carriers
• Hard drive backplane
4 Ensure that all cables are properly connected.
5 Install the system cover.
6 Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the tests fail, see Getting Help.
Troubleshooting the system battery
CAUTION
: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: If the system is turned o for long periods of time (for weeks or months), the NVRAM may lose its system conguration
information. This situation is caused by a defective battery.
1 Re-enter the time and date in the System Setup.
2 Turn o the system and disconnect it from the electrical outlet for at least one hour.
3 Reconnect the system to the electrical outlet and turn on the system.
4 Enter the System Setup.
If the date and time are not correct in the System Setup, check the SEL for system battery messages.
If the problem persists, see Getting help.
NOTE
: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for
the time kept in the System Setup, the problem may be caused by software rather than by a defective battery.
Troubleshooting power supplies
CAUTION
: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Troubleshooting your system 99