Dell 6100 - Page 123

Getting Help 11-15
U.S.
(Austin, Texas)
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014
AutoTech
(Automated technical support)
. . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9362
Customer Technical Support
(Return Material Authorization Numbers—warranty repairs . . . toll free: 1-800-624-9896
Dell Customer Service
(Credit Return Authorization Numbers)
. . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-624-9897
Dell Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-4618
DellWare
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-753-7201
DellWare FaxBack Service . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-1681
Fee-Based Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9005
Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-426-5150
Spare Parts Sales:
Dell Direct
1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-274-1490
Major Accounts
2
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-357-3355
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-727-8320
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528
Switchboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 338-4400
1
Use this telephone number if your call is about a system purchased for home, personal, or small-business use.
2
Use this telephone number if you are calling for an established Dell national account (have your account number handy), if you
work for a governmental agency (local, state, or federal), or if you work for an educational or medical institution.
Table 11-3. Dell Contact Numbers
(continued)
Country
Area Local Number or
Department Name or Service Code Toll-Free Number