Dell Dimension E520 - Page 19

Dell Confidential
19
Dell
™
Dimension E520
SERVICE & SUPPORT
PROTECT IT
Main Service
• 1 Year Limited Warranty*
• 1 Year Next Business Day/At-Home* (NBD)
• 1 Year Technical support
• 24x7 toll-free telephone Hardware Warranty Support for the term of the limited
warranty*
Online Hardware Warranty Support and Chat
• Our online support site is loaded with valuable information including user manuals,
troubleshooting guides, hints and tips. Or, you can get in touch with a support rep via
e-mail or online chat, 24 hours a day, seven days a week.
Upsell Service
• 2 - 4 Years Limited Warranty*
• 2 - 4 Years Limited Warranty* , 2 - 4 Years On-site* (NBD) (labor)
• 2 - 4 Years Technical support
• 1 - 4 Years CompleteCare™ Accidental Damage Service*
• Fee-based HelpDesk Services (Dell on Call)
•PC Install
• PC Install with Data Transfer
• Wireless Home Networking
• Educate U Online Learning Offerings
Dell Technical Updates: Real-time email notification tool that provides automated access to
drivers, software and BIOS for Dell desktop and notebook systems
Dell Support 3.2: Added in the factory, Dell Support 3.2 helps detect possible problems then
provides computer-specific automated updates/upgrades notifications, which you can
choose to update.
Dell Recycling:
Dell has one of the most robust recycling programs in the industry, and recycling is free with
purchase of any new Dell PC and for a nominal charge as a standalone service. Terms and
conditions apply; visit www.dell.com/recycling for more information.
Services indicated here are U.S. only. Regional availability may vary. Please consult your
regional services organization for details on service availability.
* See important information on Page 25.