Dell iDRAC 7 - Page 305

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• Memory is not installed or is inaccessible.

• CPU is not installed or is inaccessible

• Video riser card is missing or not connected properly.

Also, see error messages in iDRAC log using iDRAC web interface or from the server LCD.

305

Table of Contents

Default Chapter3
- Table of Contents3
1 Overview15
- Benefits of Using Idrac with Lifecycle Controller15
- Key Features16
- New in this Release18
- How to Use this User's Guide19
- Supported Web Browsers19
- Managing Licenses19
- Licensed Features in Idrac7 and Idrac821
- Interfaces and Protocols to Access Idrac26
- Idrac Port Information28
- Other Documents You May Need29
- Social Media Reference30
- Contacting Dell30
- Accessing Documents from Dell Support Site30
2 Logging in to Idrac32
- Logging in to Idrac as Local User, Active Directory User, or LDAP User32
- Logging in to Idrac Using a Smart Card33
  - Logging in to Idrac as a Local User Using a Smart Card33
  - Logging in to Idrac as an Active Directory User Using a Smart Card34
- Logging in to Idrac Using Single Sign-On34
  - Logging in to Idrac SSO Using Idrac Web Interface34
  - Logging in to Idrac SSO Using CMC Web Interface35
- Accessing Idrac Using Remote RACADM35
  - Validating CA Certificate to Use Remote RACADM on Linux35
- Accessing Idrac Using Local RACADM35
- Accessing Idrac Using Firmware RACADM35
- Accessing Idrac Using SMCLP36
- Logging in to Idrac Using Public Key Authentication36
- Multiple Idrac Sessions36
- Changing Default Login Password36
- Enabling or Disabling Default Password Warning Message37
  - Enabling or Disabling Default Password Warning Message Using Web Interface38
  - Enabling or Disabling Warning Message to Change Default Login Password Using RACADM38
- Invalid Password Credentials38
3 Setting up Managed System and Management Station39
- Setting up Idrac IP Address39
- Setting up Management Station50
  - Accessing Idrac Remotely50
- Setting up Managed System51
- Configuring Supported Web Browsers57
- Updating Device Firmware62
- Viewing and Managing Staged Updates70
  - Viewing and Managing Staged Updates Using Idrac Web Interface70
  - Viewing and Managing Staged Updates Using RACADM71
- Rolling Back Device Firmware71
- Backing up Server Profile73
- Importing Server Profile75
- Monitoring Idrac Using Other Systems Management Tools77
4 Configuring Idrac78
- Viewing Idrac Information79
  - Viewing Idrac Information Using Web Interface79
  - Viewing Idrac Information Using RACADM79
- Modifying Network Settings79
- FIPS Mode81
- Configuring Services82
- Using VNC Client to Manage Remote Server84
- Configuring Front Panel Display85
  - Configuring LCD Setting86
  - Configuring System ID LED Setting87
- Configuring Time Zone and NTP87
  - Configuring Time Zone and NTP Using Idrac Web Interface87
  - Configuring Time Zone and NTP Using RACADM87
- Setting First Boot Device87
- Enabling or Disabling os to Idrac Pass-Through89
- Obtaining Certificates93
- Configuring Multiple Idracs Using RACADM98
  - Creating an Idrac Configuration File98
- Disabling Access to Modify Idrac Configuration Settings on Host System99
5 Viewing Idrac and Managed System Information100
- Viewing Managed System Health and Properties100
- Viewing System Inventory100
- Viewing Sensor Information101
- Monitoring Performance Index of CPU, Memory, and I/O Modules103
  - Monitoring Performance Index for of CPU, Memory, and I/O Modules Using Web Interface104
  - Monitoring Performance Index for of CPU, Memory, and I/O Modules Using RACADM104
- Checking the System for Fresh Air Compliance104
- Viewing Historical Temperature Data104
- Viewing Network Interfaces Available on Host os106
  - Viewing Network Interfaces Available on Host os Using Web Interface106
  - Viewing Network Interfaces Available on Host os Using RACADM106
- Viewing Flexaddress Mezzanine Card Fabric Connections107
- Viewing or Terminating Idrac Sessions107
  - Terminating Idrac Sessions Using Web Interface107
  - Terminating Idrac Sessions Using RACADM107
6 Setting up Idrac Communication109
- Communicating with Idrac through Serial Connection Using DB9 Cable110
- Switching between RAC Serial and Serial Console While Using DB9 Cable113
  - Switching from Serial Console to RAC Serial113
  - Switching from RAC Serial to Serial Console113
- Communicating with Idrac Using IPMI SOL113
- Communicating with Idrac Using IPMI over LAN119
- Enabling or Disabling Remote RACADM120
  - Enabling or Disabling Remote RACADM Using Web Interface120
  - Enabling or Disabling Remote RACADM Using RACADM120
- Disabling Local RACADM120
- Enabling IPMI on Managed System120
- Configuring Linux for Serial Console During Boot120
  - Enabling Login to the Virtual Console after Boot121
- Supported SSH Cryptography Schemes122
  - Using Public Key Authentication for SSH123
7 Configuring User Accounts and Privileges127
- Recommended Characters in User Names and Passwords127
- Configuring Local Users128
  - Configuring Local Users Using Idrac Web Interface128
  - Configuring Local Users Using RACADM128
- Configuring Active Directory Users129
- Configuring Generic LDAP Users146
8 Configuring Idrac for Single Sign-On or Smart Card Login148
- Prerequisites for Active Directory Single Sign-On or Smart Card Login148
- Configuring Idrac SSO Login for Active Directory Users150
  - Configuring Idrac SSO Login for Active Directory Users Using Web Interface150
  - Configuring Idrac SSO Login for Active Directory Users Using RACADM150
- Configuring Idrac Smart Card Login for Local Users150
  - Uploading Smart Card User Certificate150
  - Uploading Trusted CA Certificate for Smart Card151
- Configuring Idrac Smart Card Login for Active Directory Users151
- Enabling or Disabling Smart Card Login152
9 Configuring Idrac to Send Alerts153
- Enabling or Disabling Alerts153
- Filtering Alerts154
  - Filtering Alerts Using Idrac Web Interface154
  - Filtering Alerts Using RACADM154
- Setting Event Alerts155
  - Setting Event Alerts Using Web Interface155
  - Setting Event Alerts Using RACADM155
- Setting Alert Recurrence Event155
  - Setting Alert Recurrence Events Using Idrac Web Interface155
  - Setting Alert Recurrence Events Using RACADM156
- Setting Event Actions156
  - Setting Event Actions Using Web Interface156
  - Setting Event Actions Using RACADM156
- Configuring Email Alert, SNMP Trap, or IPMI Trap Settings156
  - Configuring IP Alert Destinations157
  - Configuring Email Alert Settings158
- Configuring WS Eventing160
- Configuring Redfish Eventing160
- Monitoring Chassis Events160
  - Monitoring Chassis Events Using the Idrac Web Interface160
  - Monitoring Chassis Events Using RACADM160
- Alerts Message Ids161
10 Managing Logs164
- Viewing System Event Log164
- Viewing Lifecycle Log165
  - Viewing Lifecycle Log Using Web Interface166
  - Viewing Lifecycle Log Using RACADM166
- Exporting Lifecycle Controller Logs166
  - Exporting Lifecycle Controller Logs Using Web Interface166
  - Exporting Lifecycle Controller Logs Using RACADM166
- Adding Work Notes167
- Configuring Remote System Logging167
  - Configuring Remote System Logging Using Web Interface167
  - Configuring Remote System Logging Using RACADM167
11 Monitoring and Managing Power168
- Monitoring Power168
  - Monitoring Power Using Web Interface168
  - Monitoring Power Using RACADM168
- Setting Warning Threshold for Power Consumption169
  - Setting Warning Threshold for Power Consumption Using Web Interface169
- Executing Power Control Operations169
  - Executing Power Control Operations Using Web Interface169
  - Executing Power Control Operations Using RACADM170
- Power Capping170
  - Power Capping in Blade Servers170
  - Viewing and Configuring Power Cap Policy170
- Configuring Power Supply Options171
- Enabling or Disabling Power Button172
12 Inventorying, Monitoring, and Configuring Network Devices173
- Inventorying and Monitoring Network Devices173
  - Monitoring Network Devices Using Web Interface173
  - Monitoring Network Devices Using RACADM174
- Inventorying and Monitoring FC HBA Devices174
  - Monitoring FC HBA Devices Using Web Interface174
  - Monitoring FC HBA Devices Using RACADM174
- Dynamic Configuration of Virtual Addresses, Initiator, and Storage Target Settings174
13 Managing Storage Devices182
- Understanding RAID Concepts183
- Supported Controllers191
  - Supported RAID Controllers191
  - Supported Non-RAID Controllers192
- Supported Enclosures192
- Summary of Supported Features for Storage Devices192
- Inventorying and Monitoring Storage Devices194
- Viewing Storage Device Topology195
- Managing Physical Disks195
  - Assigning or Unassigning Physical Disk as Global Hot Spare195
  - Converting a Physical Disk to RAID or Non-RAID Mode197
- Managing Virtual Disks197
- Managing Controllers203
- Managing Pcie Ssds211
- Managing Enclosures or Backplanes215
- Choosing Operation Mode to Apply Settings219
  - Choosing Operation Mode Using Web Interface219
  - Choosing Operation Mode Using RACADM220
- Viewing and Applying Pending Operations220
  - Viewing, Applying, or Deleting Pending Operations Using Web Interface220
  - Viewing and Applying Pending Operations Using RACADM221
- Storage Devices - Apply Operation Scenarios221
- Blinking or Unblinking Component Leds222
  - Blinking or Unblinking Component Leds Using Web Interface223
  - Blinking or Unblinking Component Leds Using RACADM223
14 Configuring and Using Virtual Console224
- Supported Screen Resolutions and Refresh Rates224
- Configuring Virtual Console225
  - Configuring Virtual Console Using Web Interface225
  - Configuring Virtual Console Using RACADM225
- Previewing Virtual Console225
- Launching Virtual Console225
- Using Virtual Console Viewer227
15 Managing Virtual Media233
- Supported Drives and Devices233
- Configuring Virtual Media234
- Accessing Virtual Media235
- Setting Boot Order through BIOS238
- Enabling Boot Once for Virtual Media239
16 Installing and Using VMCLI Utility240
- Installing VMCLI240
- Running VMCLI Utility240
- VMCLI Syntax240
  - VMCLI Commands to Access Virtual Media241
  - VMCLI Operating System Shell Options241
17 Managing Vflash SD Card243
- Configuring Vflash SD Card243
- Managing Vflash Partitions245
18 Using SMCLP252
- System Management Capabilities Using SMCLP252
- Running SMCLP Commands252
- Idrac SMCLP Syntax253
- Navigating the Map Address Space255
- Using Show Verb256
- Usage Examples256
19 Using Idrac Service Module260
- Installing Idrac Service Module260
- Supported Operating Systems for Idrac Service Module260
- Idrac Service Module Monitoring Features260
- Using Idrac Service Module from Idrac Web Interface267
- Using Idrac Service Module from RACADM267
- Using Idrac Service Module on Windows Nano os267
20 Using USB Port for Server Management269
- Accessing Idrac Interface over Direct USB Connection269
- Configuring Idrac Using Server Configuration Profile on USB Device270
  - Configuring USB Management Port Settings270
  - Importing Server Configuration Profile from USB Device272
21 Using Idrac Quick Sync274
- Configuring Idrac Quick Sync274
- Using Mobile Device to View Idrac Information275
22 Deploying Operating Systems276
- Deploying Operating System Using Remote File Share276
- Deploying Operating System Using Virtual Media278
  - Installing Operating System from Multiple Disks279
- Deploying Embedded Operating System on SD Card279
  - Enabling SD Module and Redundancy in BIOS279
23 Troubleshooting Managed System Using Idrac280
- Using Diagnostic Console280
  - Scheduling Remote Automated Diagnostics280
  - Scheduling Remote Automated Diagnostics Using RACADM281
- Viewing Post Codes281
- Viewing Boot and Crash Capture Videos282
  - Configuring Video Capture Settings282
- Viewing Logs282
- Viewing Last System Crash Screen282
- Viewing Front Panel Status283
  - Viewing System Front Panel LCD Status283
  - Viewing System Front Panel LED Status283
- Hardware Trouble Indicators284
- Viewing System Health284
- Generating Supportassist Collection285
  - Generating Supportassist Collection Automatically286
  - Generating Supportassist Collection Manually286
- Checking Server Status Screen for Error Messages288
- Restarting Idrac288
  - Resetting Idrac Using Idrac Web Interface288
  - Resetting Idrac Using RACADM288
- Erasing System and User Data288
- Resetting Idrac to Factory Default Settings289
  - Resetting Idrac to Factory Default Settings Using Idrac Web Interface289
  - Resetting Idrac to Factory Default Settings Using Idrac Settings Utility289
24 Frequently Asked Questions290
- System Event Log290
- Network Security290
- Active Directory291
- Single Sign-On293
- Smart Card Login294
- Virtual Console294
- Virtual Media297
- Vflash SD Card299
- SNMP Authentication299
- Storage Devices300
- Idrac Service Module300
- Racadm302
- Miscellaneous303
25 Use Case Scenarios306
- Troubleshooting an Inaccessible Managed System306
- Obtaining System Information and Assess System Health307
- Setting up Alerts and Configuring Email Alerts307
- Viewing and Exporting Lifecycle Log and System Event Log307
- Interfaces to Update Idrac Firmware307
- Performing Graceful Shutdown307
- Creating New Administrator User Account308
- Launching Server's Remote Console and Mounting a USB Drive308
- Installing Bare Metal os Using Attached Virtual Media and Remote File Share308
- Managing Rack Density308
- Installing New Electronic License309
- Applying I/O Identity Configuration Settings for Multiple Network Cards in Single Host System Reboot309

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