Getting help and contacting Dell
Technologies
Self-help resources
You can get information and help on Dell Technologies products and services using these self-help resources:
Table 23. Self-help resources
Self-help resources Resource location
Information about Dell Technologies products and services Dell Site
My Dell app
Tips
Contact Support In Windows search, type Contact Support, and press
Enter.
Online help for operating system Windows Support Site
Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals, and
documents.
Your Dell Technologies computer is uniquely identified using
a Service Tag or Express Service Code. To view relevant
support resources for your Dell Technologies computer, enter
the Service Tag or Express Service Code at
Dell Support Site.
For more information about how to find the Service Tag for
your computer, see Instructions on how to find your Service
Tag or Serial Number.
Dell Technologies knowledge base articles
1. Go to Dell Support Site.
2. On the menu bar at the top of the Support page, select
Support > Support Library.
3. In the Search field on the Support Library page, type the
keyword, topic, or model number, and then click or tap the
search icon to view the related articles.
Contacting Dell Technologies
To contact Dell Technologies for sales, technical support, or customer service issues, see Contact Support at Dell Support Site.
NOTE: Availability of the services may vary depending on the country or region, and product.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell Technologies product catalog.
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82 Getting help and contacting Dell Technologies
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