Removing the heat sink ............................................................................................................................................ 38
Installing the heat sink................................................................................................................................................39
Power-button board.........................................................................................................................................................40
Removing the power-button board........................................................................................................................ 40
Installing the power-button board............................................................................................................................41
Power button with optional fingerprint reader.......................................................................................................... 42
Removing the power button with optional fingerprint reader..........................................................................42
Installing the power button with optional fingerprint reader............................................................................ 43
System board..................................................................................................................................................................... 44
Removing the system board..................................................................................................................................... 44
Installing the system board....................................................................................................................................... 47
Speakers.............................................................................................................................................................................. 49
Removing the speakers..............................................................................................................................................49
Installing the speakers................................................................................................................................................50
Palm-rest and keyboard assembly................................................................................................................................. 51
Removing the palm-rest and keyboard assembly.................................................................................................51
Installing the palm-rest and keyboard assembly.................................................................................................. 52
Chapter 4: Drivers and downloads............................................................................................... 54
Chapter 5: System setup.............................................................................................................55
BIOS overview................................................................................................................................................................... 55
Entering BIOS setup program........................................................................................................................................ 55
Navigation keys................................................................................................................................................................. 55
Boot Sequence.................................................................................................................................................................. 56
System setup options.......................................................................................................................................................56
System and setup password.......................................................................................................................................... 60
Assigning a system setup password....................................................................................................................... 60
Deleting or changing an existing system setup password..................................................................................61
Clearing BIOS (System Setup) and System passwords..................................................................................... 61
Updating the BIOS............................................................................................................................................................ 62
Updating the BIOS in Windows................................................................................................................................62
Updating the BIOS using the USB drive in Windows..........................................................................................62
Updating the BIOS from the F12 One-Time boot menu.....................................................................................62
Chapter 6: Troubleshooting.........................................................................................................64
Handling swollen Lithium-ion batteries........................................................................................................................ 64
Locate the Service Tag or Express Service Code of your Dell computer ..............................................64
System-diagnostic lights................................................................................................................................................. 65
SupportAssist | On-board Diagnostics.........................................................................................................................66
Recovering the operating system................................................................................................................................. 66
WiFi power cycle............................................................................................................................................................... 66
Chapter 7: Getting help and contacting Dell................................................................................ 68
4
Contents