Dell Inspiron 15 5000 - Clearing Forgotten Passwords

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5 Replace the coin-cell battery.

6 Replace the battery.

7 Replace the base cover.

Clearing forgotten passwords

Contact Dell technical support to clear the forgotten passwords, see www.dell.com/

contactdell.

137

Main Page

Table of Contents3
Before Working Inside Your Computer12
Before You Begin12
Safety Instructions12
Recommended Tools13
Screw List13
After Working Inside Your Computer17
Removing the Optical Drive18
Procedure18
Replacing the Optical Drive20
Procedure20
Removing the Base Cover21
Prerequisites21
Procedure21
For Computers Shipped Without Optical Drive24
Replacing the Base Cover28
Procedure28
For Computers Shipped Without Optical Drive28
Post-Requisites29
Removing the Battery30
Prerequisites30
Procedure30
Replacing the Battery32
Procedure32
Post-Requisites32
Removing the Memory Modules33
Prerequisites33
Procedure33
Replacing the Memory Modules35
Procedure35
Post-Requisites35
Removing the Wireless Card36
Prerequisites36
Procedure36
Replacing the Wireless Card38
Procedure38
Post-Requisites39
Removing the Optical-Drive Connector Board40
Prerequisites40
Procedure40
Replacing the Optical-Drive Connector Board42
Procedure42
Post-Requisites42
Removing the Coin-Cell Battery43
Prerequisites43
Procedure43
For Computers Shipped Without Optical Drive44
Replacing the Coin-Cell Battery46
Procedure46
For Computers Shipped Without Optical Drive46
Post-Requisites47
Removing the Fan48
Prerequisites48
Procedure48
Replacing the Fan51
Procedure51
Post-Requisites51
Removing the Solid-State Drive52
Prerequisites52
Procedure52
Replacing the Solid-State Drive54
Procedure54
Post-Requisites55
Removing the Hard Drive56
Prerequisites56
Procedure56
Replacing the Hard Drive59
Procedure59
Post-Requisites59
Removing the Touchpad60
Prerequisites60
Procedure60
Replacing the Touchpad63
Procedure63
Post-Requisites63
Removing the Speakers64
Prerequisites64
Procedure64
Replacing the Speakers66
Procedure66
Post-Requisites66
Removing the Heat Sink67
Prerequisites67
Procedure67
Replacing the Heat Sink70
Procedure70
Post-Requisites70
Removing the Power-Adapter Port71
Prerequisites71
Procedure71
Replacing the Power-Adapter Port73
Procedure73
Post-Requisites73
Removing the Display Assembly74
Prerequisites74
Procedure74
Replacing the Display Assembly79
Procedure79
Post-Requisites80
Removing the I/O Board81
Prerequisites81
Procedure81
Procedure for Computers Shipped Without Optical Drive82
Replacing the I/O Board84
Procedure84
Post-Requisites84
Removing the Power-Button Board85
Prerequisites85
Procedure85
Replacing the Power-Button Board88
Procedure88
Post-Requisites88
Removing the System Board89
Prerequisites89
Procedure89
Replacing the System Board93
Procedure93
Post-Requisites94
Entering the Service Tag in the BIOS Setup Program94
Removing the Power Button with Fingerprint Reader95
Prerequisites95
Procedure95
Replacing the Power Button with Fingerprint Reader97
Procedure97
Post-Requisites98
Removing the Palm-Rest and Keyboard Assembly99
Prerequisites99
Procedure100
Replacing the Palm-Rest and Keyboard Assembly101
Procedure101
Post-Requisites101
Removing the Display Bezel102
Prerequisites102
Procedure102
Replacing the Display Bezel104
Procedure104
Post-Requisites104
Removing the Camera105
Prerequisites105
Procedure105
Replacing the Camera107
Procedure107
Post-Requisites107
Removing the Display Panel108
Prerequisites108
Procedure108
Replacing the Display Panel111
Procedure111
Post-Requisites112
Removing the Display Hinges113
Prerequisites113
Procedure113
Replacing the Display Hinges115
Procedure115
Post-Requisites115
Removing the Display Cable116
Prerequisites116
Procedure116
Replacing the Display Cable118
Procedure118
Post-Requisites118
Assembly119
Prerequisites119
Procedure119
Assembly121
Procedure121
Post-Requisites121
Downloading Drivers122
Downloading the Audio Driver122
Downloading the Graphics Driver122
Downloading the USB 3.0 Driver123
Downloading the Wi-Fi Driver124
Downloading the Media-Card Reader Driver124
Downloading the Chipset Driver125
Downloading the Network Driver126
System Setup127
Boot Sequence127
Navigation Keys127
BIOS Overview128
Entering BIOS Setup Program128
Enabling or Disabling the USB in BIOS Setup Program129
Identifying the Hard Drive in BIOS Setup Program129
Checking the System Memory in BIOS Setup Program129
System Setup Options130
System and Setup Password135
Assigning a System Password and Setup Password135
Deleting or Changing an Existing System and or Setup Password136
Clearing CMOS Settings136
Clearing Forgotten Passwords137
Troubleshooting138
Flashing the BIOS138
Flashing BIOS (USB Key)138
Enhanced Pre-Boot System Assessment (Epsa) Diagnostics139
Running the Epsa Diagnostics139
System Diagnostic Lights140
Flea Power Release141
Wi-Fi Power Cycle142
Getting Help and Contacting Dell143
Self-Help Resources143
Contacting Dell144

Dell Inspiron 15 5000 - Clearing Forgotten Passwords

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