Power button with optional fingerprint reader.......................................................................................................... 69
Removing the power button with optional fingerprint reader..........................................................................69
Installing the power button with optional fingerprint reader............................................................................ 70
System board...................................................................................................................................................................... 71
Removing the system board...................................................................................................................................... 71
Installing the system board....................................................................................................................................... 74
Power-adapter port.......................................................................................................................................................... 78
Removing the power-adapter port..........................................................................................................................78
Installing the power-adapter port............................................................................................................................78
Touchpad.............................................................................................................................................................................79
Removing the touchpad.............................................................................................................................................79
Installing the touchpad...............................................................................................................................................80
Palm-rest and keyboard assembly................................................................................................................................. 81
Removing the palm-rest and keyboard assembly.................................................................................................81
Installing the palm-rest and keyboard assembly.................................................................................................. 82
Chapter 7: Software.................................................................................................................... 85
Operating system.............................................................................................................................................................. 85
Drivers and downloads.....................................................................................................................................................85
Chapter 8: BIOS setup.................................................................................................................86
Entering BIOS setup program........................................................................................................................................ 86
Navigation keys..................................................................................................................................................................86
One time boot menu.........................................................................................................................................................86
System setup options.......................................................................................................................................................87
Updating the BIOS............................................................................................................................................................90
Updating the BIOS in Windows................................................................................................................................90
Updating the BIOS using the USB drive in Windows.......................................................................................... 91
Updating the BIOS from the F12 One Time Boot menu..................................................................................... 91
System and setup password...........................................................................................................................................92
Assigning a system setup password....................................................................................................................... 92
Deleting or changing an existing system setup password.................................................................................93
Clearing BIOS (System Setup) and System passwords.......................................................................................... 93
Chapter 9: Troubleshooting.........................................................................................................94
Handling swollen Lithium-ion batteries........................................................................................................................ 94
Locate the Service Tag or Express Service Code of your Dell computer ..............................................94
Dell SupportAssist Pre-boot System Performance Check diagnostics............................................................... 95
Running the SupportAssist Pre-Boot System Performance Check................................................................95
Built-in self-test (BIST)................................................................................................................................................... 95
M-BIST...........................................................................................................................................................................95
LCD Power rail test (L-BIST)................................................................................................................................... 96
LCD Built-in Self Test (BIST)................................................................................................................................... 96
System-diagnostic lights................................................................................................................................................. 97
Recovering the operating system................................................................................................................................. 98
Real-Time Clock (RTC Reset)........................................................................................................................................99
Backup media and recovery options.............................................................................................................................99
Wi-Fi power cycle............................................................................................................................................................. 99
Drain residual flea power (perform hard reset)......................................................................................................... 99
Contents
5