Contents 5
Setting Up a Home and Office Network. . . . . . . . . 52
Connecting to a Network Adapter
. . . . . . . . . 52
Setting Up a Network in the
Microsoft
®
Windows
®
XP
Operating System
. . . . . . . . . . . . . . . . . . 53
Setting Up a Network in the
Windows Vista™ Operating System
. . . . . . . . 53
Connecting to the Internet
. . . . . . . . . . . . . . . . 53
Setting Up Your Internet Connection
. . . . . . . . 54
2 Solving Problems. . . . . . . . . . . . . . . . . . . 57
Troubleshooting Tips. . . . . . . . . . . . . . . . . . . 57
Battery Problems
. . . . . . . . . . . . . . . . . . . . 57
Drive Problems
. . . . . . . . . . . . . . . . . . . . . . 58
CD and DVD drive problems
. . . . . . . . . . . . 59
Hard drive problems
. . . . . . . . . . . . . . . . 60
E-Mail, Modem, and Internet Problems
. . . . . . . . . 60
Error Messages
. . . . . . . . . . . . . . . . . . . . . 62
Keyboard Problems
. . . . . . . . . . . . . . . . . . . 63
Lockups and Software Problems
. . . . . . . . . . . . 64
The computer does not start up
. . . . . . . . . . 64
The computer stops responding
. . . . . . . . . . 64
A program stops responding
. . . . . . . . . . . . 64
A program crashes repeatedly
. . . . . . . . . . . 64
A program is designed for an earlier
Microsoft
®
Windows
®
operating system . . . . . 65
A solid blue screen appears
. . . . . . . . . . . . 65
Other software problems
. . . . . . . . . . . . . . 65
book.book Page 5 Monday, December 10, 2007 3:12 PM
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