12 Finding Information
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft
®
Windows
®
License
These labels are located on your computer.
•Use the Service Tag to identify your
computer when you use
support.dell.com
or contact support.
•Enter the Express Service Code to direct
your call when contacting support.
• Solutions — Troubleshooting hints and
tips, articles from technicians, and
online courses, and frequently asked
questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact
information, service call and order
status, warranty, and repair information
• Service and support — Service call
status and support history, service
contract, online discussions with
technical support
• Reference — Computer
documentation, details on my computer
configuration, product specifications,
and white papers
• Downloads — Certified drivers,
patches, and software updates
Dell Support Website — support.dell.com
NOTE: Select your region to view the
appropriate support site.
NOTE: Corporate, government, and
education customers can also use the
customized Dell Premier Support website
at premier.support.dell.com.
What Are You Looking For? Find it Here
book.book Page 12 Monday, October 6, 2008 11:38 AM
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