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Erica DuranJul 27, 2025
What does it mean when my Dell Laptop says invalid memory installed?
- JJennifer PhillipsJul 28, 2025
If your Dell Laptop has an invalid memory installed, it means that the installed memory is invalid.
What does it mean when my Dell Laptop says invalid memory installed?
If your Dell Laptop has an invalid memory installed, it means that the installed memory is invalid.
General| Bus type | OPI |
|---|---|
| Stepping | H0 |
| Tjunction | 100 °C |
| Processor cache | 4 MB |
| Processor cores | 2 |
| Processor model | i7-7600U |
| System bus rate | 4 GT/s |
| Processor family | Intel® Core™ i7 |
| Processor series | Intel Core i7-7600 Mobile Series |
| Processor socket | BGA 1356 |
| Processor threads | 4 |
| Processor codename | Kaby Lake |
| Configurable TDP-up | 25 W |
| Processor frequency | 2.8 GHz |
| Processor cache type | Smart Cache |
| Configurable TDP-down | 7.5 W |
| Processor lithography | 14 nm |
| Processor manufacturer | Intel |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 3.9 GHz |
| Processor operating modes | 64-bit |
| ECC supported by processor | No |
| PCI Express configurations | 1x2, 1x4, 2x2, 2x1, 4x1 |
| Thermal Design Power (TDP) | 15 W |
| Configurable TDP-up frequency | 2.9 GHz |
| Configurable TDP-down frequency | 0.8 GHz |
| Maximum number of PCI Express lanes | 12 |
| On-board graphics card | Yes |
| On-board graphics card ID | 0x5916 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics 620 |
| Maximum on-board graphics card memory | 32 GB |
| On-board graphics card OpenGL version | 4.4 |
| On-board graphics card base frequency | 300 MHz |
| On-board graphics card DirectX version | 12.0 |
| On-board graphics card dynamic frequency (max) | 1150 MHz |
| Form factor | Clamshell |
| Product type | Laptop |
| Product color | Black |
| Housing material | Magnesium |
| Market positioning | Business |
| Panel type | LCD |
| Pixel pitch | 0.153 x 0.153 mm |
| Pixel density | 166 ppi |
| Display surface | Matt |
| Display diagonal | 13.3 \ |
| Display brightness | 300 cd/m² |
| Native aspect ratio | 16:9 |
| Contrast ratio (typical) | 800:1 |
| Memory slots | 1x SO-DIMM |
| Memory form factor | SO-DIMM |
| Internal memory type | DDR4-SDRAM |
| Maximum internal memory | 16 GB |
| Power adapter depth | 106 mm |
| Power adapter width | 66 mm |
| Power adapter height | 22 mm |
| Power adapter weight | 230 g |
| SSD capacity | The Solid State Drive's storage capacity in Gigabytes. |
| Storage media | SSD |
| Total storage capacity | 512 GB |
| Compatible memory cards | SD |
| Number of SSDs installed | 1 |
| Audio chip | Realtek ALC3246 |
| Speaker power | 2 W |
| Video capturing speed | 30 fps |
| Front camera resolution | 1280 x 720 pixels |
| Front camera signal format | 720p |
| Front camera resolution (numeric) | 0.92 MP |
| Wi-Fi standards | - |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| HDMI version | 1.4 |
| Charging port type | DC-in jack |
| USB 2.0 ports quantity | 0 |
| Pointing device | Touchpad |
| Battery technology | Lithium |
| AC adapter frequency | 50 - 60 Hz |
| AC adapter input voltage | 100 - 240 V |
| AC adapter output voltage | 19.5 V |
| Cable lock slot type | Noble |
| Operating altitude | -15.2 - 3048 m |
| Non-operating altitude | -15.24 - 10668 m |
| Storage temperature (T-T) | -51 - 70 °C |
| Operating temperature (T-T) | 0 - 60 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Processor code | SR33Z |
| Processor ARK ID | 97466 |
| Processor package size | 42 x 24 mm |
| Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
| Intel Identity Protection Technology version | 1.00 |
| Motherboard chipset | Intel SoC |
Weight and Dimensions| Depth | 207.95 mm |
|---|---|
| Width | 304.8 mm |
| Height | 17.3 mm |
| Weight | 1170 g |
Details safety precautions before performing any disassembly or repair procedures.
Explains ESD concerns, damage types, and prevention methods.
Describes the components of an ESD field service kit.
Lists precautions and steps to take before opening the computer.
Provides steps to shut down the computer in Windows 10 and Windows 7.
Steps to reconnect devices and power on the computer after completing service.
Lists required tools and provides a detailed screw size list for component replacement.
Instructions for removing, replacing, and managing the SIM card and its tray.
Step-by-step guide for removing and reinstalling the computer's base cover.
Detailed instructions for removing and installing the 3-cell and 4-cell batteries.
Instructions for removing and installing PCIe and SATA Solid State Drives (SSDs).
Step-by-step guide for removing and installing the computer's speaker modules.
Procedure for removing and installing the coin cell battery.
Instructions for removing and installing the Wireless Wide Area Network (WWAN) card.
Instructions for removing and installing the Wireless Local Area Network (WLAN) card.
Step-by-step guide for removing and installing the system's memory module.
Procedures for removing and installing the heat sink assembly, including the fan.
Steps for removing and installing the computer's power connector port.
Instructions for removing and installing the LED board.
Guide for removing and installing the smart card cage.
Procedure for removing and installing the touchpad buttons board.
Detailed steps for removing and installing the display assembly.
Instructions for removing and installing the display hinge cap.
Comprehensive guide for removing and installing the system board.
Steps for removing and installing the entire keyboard assembly.
Procedure for removing and installing the keyboard from its tray.
Instructions for replacing the palm rest assembly.
Details USB evolution, SuperSpeed USB features, speed modes, and common applications.
Explains Thunderbolt 3 over USB Type-C and DisplayPort advantages.
Describes HDMI 1.4 features, including Ethernet Channel and Audio Return Channel.
Lists the operating systems supported by the computer.
Provides instructions for downloading, installing, and verifying system drivers.
Information on chipset, MEI, Serial IO, Graphics, and USB drivers.
Guidance for installing and verifying network and Realtek audio drivers.
Covers Serial ATA, security device, and fingerprint sensor driver information.
Details on processor, system, memory, video, and audio specifications.
Covers battery, AC adapter, port, display, dimensions, and environmental specifications.
Instructions for accessing the boot menu and using navigation keys within System Setup.
Explains options within General, System Configuration, Video, and Security screens.
Details advanced setup options including performance, power management, and system logs.
Instructions for updating the system BIOS via Windows or a USB flash drive.
Procedure for creating, modifying, and deleting system and setup passwords.
Details the Dell Enhanced Pre-Boot System Assessment (ePSA) diagnostics and LED error patterns.
Procedure for performing a Real Time Clock (RTC) reset to recover from No POST/No Boot situations.
