4. Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's
documentation.
5. Open the System Setup screen and confirm that the NIC ports are enabled on the Integrated
Devices screen.
6. Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission
speed and duplex. See the documentation for each network device.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If all troubleshooting fails, see the Getting Help section in this document.
Troubleshooting wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Remove the following components from the system:
• HDDs
• HDD backplane
• USB drive
• cooling shroud
• expansion card risers (if present)
• expansion cards
• PSUs
• cooling-fan assembly (if present)
• cooling fans
• processor(s) and heat sink(s)
• memory modules
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3.
6. Install the system cover.
7. Turn on the system and attached peripherals.
If the system does not start properly, see the Getting Help section in this document.
8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
9. Run the appropriate diagnostic test. For more information, see the Using System Diagnostics section
in this document.
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