Table 8. Descriptions and Corrective Actions (continued)
Cooling problem. The tape drive detected that the recommended operating temperature was
exceeded. Perform the following action:
1. If a fan is present in the system, ensure that it is rotating and is quiet. If not, replace the
fan. (For instructions about replacing the fan, see your system's documentation.)
2. Remove any blockage that prevents air from flowing freely through the tape drive.
3. Ensure that the operating temperature and airflow is within the specified range
(see“Setting Up the Tape Drive” on page 9 ).
4. If the proper voltages are being applied but the problem persists, contact Dell technical
support.
The error code clears when you power-off the tape drive or place it in maintenance mode.
Power problem. The tape drive detected that the externally supplied power is either
approaching the specified voltage limits (the drive is still operating) or is outside the
specified voltage limits (the drive is not operating). Perform the following action:
1. Ensure that the power connector is properly seated.
2. Ensure that the proper DC voltages are being applied within the tolerances allowed (see
“Setting Up the Tape Drive” on page 9).
3. If the proper voltages are being applied but the problem persists, contact Dell technical
support.
The error code clears when you power-off the tape drive or place it in maintenance mode.
Firmware problem. The tape drive determined that a firmware error occurred. Perform the
following action:
1. Power the tape drive off and on, then retry the operation that produced the error. The
error code clears when you power-off the tape drive or place it in maintenance mode.
2. If the problem persists, download the latest firmware and retry the operation.
Firmware or tape drive problem. The tape drive determined that a firmware or tape drive
hardware failure occurred. Perform the following action:
1. Power the tape drive off and on, then retry the operation that produced the error. The
error code clears when you power-off the tape drive or place it in maintenance mode.
2. If the problem persists, download the latest firmware and retry the operation; if new
firmware is not available, contact Dell technical support.
Tape drive hardware problem. The drive determined that a tape path or read/write error
occurred. To prevent damage to the drive or tape, the drive will not allow you to insert a
cartridge if the current cartridge was successfully ejected. The error code may clear when you
cycle power to the tape drive or place it in maintenance mode. If the problem persists,
contact Dell technical support.
38 Dell PowerVault LTO Tape Drive: User's Guide
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