Table 28. Event descriptions and recommended actions (continued)
Number Severity Description/Recommended actions
or has not been programmed. Therefore, the MAC address is derived by using the controller
serial number from flash. This event is only logged one time during bootup.
Recommended actions:
● No action is required.
273 Info. PHY fault isolation has been enabled or disabled by a user for the indicated enclosure and
controller module.
Recommended actions:
● No action is required.
274 Warning The indicated PHY has been disabled, either automatically or by a user. Drive PHYs are
automatically disabled for empty disk slots or if a problem is detected. The following reasons
indicate a likely hardware fault:
● Disabled because of error count interrupts
● Disabled because of excessive PHY change counts
● PHY is ready but did not pass COMINIT
Recommended actions:
● If none of the preceding reasons apply, no action is required.
● If any of the preceding reasons are indicated and the event occurs shortly after the storage
system is powered up, do the following:
○ Shut down the Storage Controllers. Then turn off the power for the indicated enclosure
wait a few seconds, and turn it back on.
○ If the problem recurs and the event message identifies a disk slot, replace the disk in that
slot.
○ If the problem recurs and the event message identifies a module, do the following:
￭ If the indicated PHY type is Egress, replace the cable in the module's egress port
￭ If the indicated PHY type is Ingress, replace the cable in the module's ingress port
￭ For other indicated PHY types or if replacing the cable does not fix the problem,
replace the indicated module.
○ If the problem persists, check for other events that may indicate faulty hardware, such as
an event indicating an over-temperature condition or power supply fault, and follow the
recommended actions for those events.
○ If the problem persists, the fault may be in the enclosure midplane. Replace the chassis
FRU.
● If any of the preceding reasons are indicated and this event is logged shortly after a failover,
user-initiated rescan, or restart, do the following:
○ If the event message identifies a disk slot, reseat the disk in that slot.
○ If the problem persists after reseating the disk, replace the disk.
○ If the event message identifies a module, do the following:
￭ If the indicated PHY type is Egress, replace the cable in the module's egress port.
￭ If the indicated PHY type is Ingress, replace the cable in the module's ingress port.
￭ For other indicated PHY types or if replacing the cable does not fix the problem,
replace the indicated module.
○ If the problem persists, check for other events that may indicate faulty hardware, such as
an event indicating an over-temperature condition or power supply fault, and follow the
recommended actions for those events.
○ If the problem persists, the fault may be in the enclosure midplane. Replace the chassis
FRU.
275
Info. The indicated PHY has been enabled.
Recommended actions:
● No action is required.
298 Warning The real-time clock (RTC) setting on the controller is invalid.
98 Events and event messages
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