Dell XPS M1730 - Page 122

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122 Troubleshooting

Table of Contents

Default Chapter3
- Table of Contents3
- Finding Information13
1 About Your Computer19
- Determining Your Computer's Configuration19
- Front View20
- Left Side View22
- Right Side View22
- Back View23
2 Setting up Your Computer25
- Connecting to the Internet25
  - Setting up Your Internet Connection26
- Transferring Information to a New Computer27
  - Windows Easy Transfer27
- Setting up a Printer27
  - Printer Cable28
  - Connecting a USB Printer28
- Power Protection Devices29
3 Using the Display31
- Adjusting Brightness31
- Switching the Video Image from Your Computer Display to a Projector31
- Setting Display Resolution and Refresh Rate32
4 Using the Keyboard and Touch Pad33
- Numeric Keypad33
- Key Combinations34
- Touch Pad35
  - Customizing the Touch Pad36
5 Using a Battery39
- Battery Performance39
- Checking the Battery Charge40
- Conserving Battery Power42
  - Configuring Power Management Settings42
  - Using the Sleep Power State43
- Charging the Battery43
- Replacing the Battery44
- Storing a Battery44
6 Using the Optional Camera45
- Accessing the Camera's Help File45
- Manually Adjusting the Camera Settings46
- Creating a Picture or a Video46
7 Using Multimedia47
- Playing Media47
- Playing Media Using Dell Express Card Remote Control49
- Copying CD and DVD Media50
- Adjusting the Volume53
- Adjusting the Picture53
- Using Dell Mediadirect53
- Connecting Your Computer to a TV or Audio Device54
8 Using Cards69
- Expresscards69
- Memory Card Reader72
9 Setting up and Using Networks75
- Connecting a Network or Broadband Modem Cable75
- Setting up a Network76
- Wireless Local Area Network76
- Mobile Broadband (or Wireless Wide Area Network)80
- Dell Wi-Fi Catcher™ Network Locator83
10 Securing Your Computer85
- Security Cable Lock85
- Passwords85
- If Your Computer Is Lost or Stolen86
11 Troubleshooting87
- Dell Technical Update Service87
- Dell Diagnostics87
- Dell Support Utility91
- Drive Problems92
  - Optical Drive Problems93
  - Hard Drive Problems94
- E-Mail and Internet Problems94
- Error Messages96
- Expresscard Problems101
- IEEE 1394 Device Problems101
- Keyboard Problems102
- External Keyboard Problems102
- Unexpected Characters103
- Lockups and Software Problems103
  - The Computer Does Not Start103
  - The Computer Stops Responding103
  - A Program Stops Responding or Crashes Repeatedly104
  - A Program Is Designed for an Earlier Microsoft ® Windows ® Operating System104
  - A Solid Blue Screen Appears104
  - Dell Mediadirect Problems104
  - Other Software Problems105
- Memory Problems106
- Network Problems107
  - Mobile Broadband (Wireless Wide Area Network [WWAN])107
- Power Problems108
- Printer Problems109
- Scanner Problems110
- Sound and Speaker Problems111
  - No Sound from Integrated Speakers111
  - No Sound from External Speakers111
  - No Sound from Headphones112
- Remote Control Problems112
- Touch Pad or Mouse Problems112
- Video and Display Problems113
  - If the Display Is Blank113
  - If the Display Is Difficult to Read114
  - If Only Part of the Display Is Readable114
  - Drivers115
  - Troubleshooting Software and Hardware Problems118
  - Restoring Your Operating System118
    - Using Microsoft Windows System Restore118
    - Using the Operating System Media119
12 Adding and Replacing Parts123
- Before You Begin123
- Hard Drive125
  - Returning a Hard Drive to Dell128
- Memory128
- Mini-Card131
- Hinge Cover136
- Keyboard137
- Coin-Cell Battery138
- Optical Drive140
- Internal Card with Bluetooth ® Wireless Technology141
13 Dell™ Quickset Features143
14 Traveling with Your Computer145
- Identifying Your Computer145
- Packing the Computer145
- Travel Tips146
  - Traveling by Air146
15 Getting Help147
- Obtaining Assistance147
- Problems with Your Order149
- Product Information149
- Returning Items for Warranty Repair or Credit150
- Before You Call150
- Contacting Dell152
16 Specifications153
17 Appendix161
- Using the System Setup Program161
- Cleaning Your Computer164
- Dell Technical Support Policy (U.S. Only)166
  - Definition of "Dell-Installed" Software and Peripherals167
  - Definition of "Third-Party" Software and Peripherals167
- FCC Notice (U.S. Only)167
  - FCC Class B167
- Macrovision Product Notice168
Glossary169
Index187

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