18
Troubleshooting
Problem Cause Remedy
The appliance does not
work in dehumidifying
mode (indicator light off)
The appliance operates in
dehumidifying mode (light
on) but the humidity is not
reduced
The dehumidification doesn’t
work for about 3 minutes
from turning on the appli-
ance
The appliance does not
operate in heating mode
(light off)
The appliance operates in
heating mode (light on),
but does not heat
•the appliance is not
plugged in
•there is no current
•the humidistat is on mini-
mum
•the tank is full of water
•the tank is incorrectly posi-
tioned
•filter clogged
•the temperature or
humidity of the home is
too low
•room too large
•too many sources of
humidity in room (boiling
pots etc.)
•the appliance’s security
system has intervened
•the appliance is not
plugged in
•there is no current
•the thermostat is set to
minimum
•the area is too big
•there are open windows
•the electrical resistor pro-
tective device has cut in
•plug into the mains
•check the power supply
•turn the humidistat to the
max position.
•empty the tank
•gently place the tank in
the correct position
•clean the filter
•in certain conditions, it is
normal for the appliance
not to dehumidify (in these
cases the room being
dehumidified should also
be heated)
•wait for 3 minutes
•plug into the mains
•check the power supply
•set the thermostat to the
required position
•close the windows
•to reset, turn the appli-
ance off for several min-
utes, eliminate the cause
of the overheating then
turn on again
Check the following points before calling your local Technical Service Centre.
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