TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.
This product contains no serviceable parts.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at
1-800-321-1134 prior to continuing use.
Cleaner
won’t run
1. Power cord not firmly
plugged into outlet.
1. Plug unit in firmly.
3. Needs service. 3. Call Customer Service: 1-800-321-1134.
Cleaner won’t
pick up or low
suction
1. Dirt cup not installed
correctly.
1. Review dirt cup removal & replacement.
3. Brushroll worn. 3. Replace brushroll.
5. Clogged filter. 5. Remove filter and clean.
7. Hose clogged
7. Remove hose and tools; remove obstruction.
2. Dirt cup not installed
correctly.
2. Review dirt cup removal & replacement.
4. Filter not installed
completely.
4. Review filter removal & replacement.