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Instructions for downloading and installing necessary drivers for DisplayPort functionality.
Contact information for assistance and details about warranty upgrades.
Explains that the host USB-C port must support DisplayPort Alt Mode and Power Delivery.
Lists compatible, partially compatible, and incompatible devices for the docking station.
Step-by-step instructions for connecting the docking station, power, and host system.
Guides on connecting external monitors, USB devices, audio, and Ethernet.
Solutions for when USB ports function but no video is displayed on monitors.
Steps to resolve problems with DisplayPort ports not working, including after system updates.
Detailed steps for installing DisplayLink drivers on macOS, including security settings.
Solutions for flickering pixels or occasional display flashes, including cable and resolution checks.
Guides for adjusting display resolution on both Windows and macOS systems.
Instructions for duplicate and extended desktop modes in Windows 10.
Steps for setting up mirror and non-mirror (extended) display modes on macOS.
Solutions for charging problems and internet connectivity issues via Ethernet.
Detailed guide for macOS users to configure IP addresses for internet access.
Solutions for USB device recognition errors and mouse/keyboard input problems.
Steps to fix issues with computer audio not working through the docking station.
Solutions for audio interference and static, including cable checks and jack standards.
Advice on cable types and specific notes for Mac multi-display setups.
General| Category | Docking Station |
|---|---|
| Chipset | DisplayLink DL-6950 |
| Model | TT-DC002A |
| Compatibility | Windows, macOS |
| Video Output | HDMI (up to 4K) |
| Ethernet Speed | 1 Gbps |
| USB Speed | USB 3.0 (5 Gbps) |
| Ports | USB-C, USB-A, HDMI, Ethernet, Audio |
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