IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
m Suggestions For Obtaining Service For Your
Vehicle ..............................452
▫ Prepare For The Appointment ............452
▫ Prepare A List ........................452
▫ Be Reasonable With Requests .............452
m If You Need Assistance ...................452
m Warranty Information (U.S. Vehicles Only) .....455
m Mopart Parts .........................455
m Reporting Safety Defects ..................456
▫ In Canada ..........................456
m Publication Order Forms ..................457
m Department Of Transportation Uniform Tire
Quality Grades ........................458
▫ Treadwear ..........................458
▫ Traction Grades ......................458
▫ Temperature Grades ...................459
9