Dometic 300 Series - Page 16

16
EN
Troubleshooting
Problem Possible Cause Suggested Remedy
Odor emits from the
toilet when the flush
ball is closed.
There is no water in the
bowl.
Add water to the bowl.
Refer to “Adding Water to the Bowl” on
page9.
The flush ball seal is
damaged.
Replace the flush ball seal.
To replace the flush ball seal, refer to the
detailed instructions included with the flush
ball seal replacement kit.
The floor flange seal is
damaged.
Replace the floor flange seal.
Refer to “Removing an Existing Toilet” on
page7 and “Installing the New Toilet” on
page8 , using the existing toilet and a new
seal throughout the procedures.
The flush ball will not
close completely.
There is too much
friction between the
flush ball and the seal.
Clean and lubricate the flush ball and flush
ball seal with silicone spray or furniture polish.
The flush ball will not
operate properly.
The ball pivot arm may
have become dislodged
when cleaning beneath
the flush ball and seal.
Re-engage the ball pivot arm back into the
pivot point. Refer to Figure 16 for the location
of the pivot point.
The hand sprayer
leaks.
The hand sprayer is
defective.
Replace the hand sprayer.
Refer to the hand sprayer owner’s manual.
Water is leaking from
the water valve.
The water line
connection is loose or
not seated properly.
Make sure that the threads are not cross-
threaded and tighten the connection.
The water valve is
damaged or defective.
Replace the water valve.
Refer to “Replacing the Water Valve” on
page 13.
Water is leaking from
the toilet base.
The toilet is not secured
to the floor.
Tighten the toilet mounting bolts.
Follow the steps in “Installing the New Toilet”
on page8 .
The floor flange seal is
worn or defective.
Replace the floor flange seal.
Refer to “Removing an Existing Toilet” on
page7 and “Installing the New Toilet”
on page8, using the existing toilet and a
new seal throughout the procedures.
Gravity-Flush Toilet