Problem Possible Cause Service Instruction
7. Hand sprayer leaks
(hand sprayer is not
provided with
all models).
a. Hand sprayer is defective. a. Replace hand sprayer.
8. Water is leaking
from water valve.
a. Water line connection
is loose or not seated
properly.
b. Water valve is damaged
or defective.
a. Insure that threads are not
cross-threaded and tighten
connection.
b. Replace water valve.
9. Water is leaking
from toilet base.
a. Toilet is not secure to
oor.
b. Worn or defective oor
ange seal.
a. Tighten toilet mounting
bolts.
b. Replace oor ange seal.
10. Water is leaking
from rear of toilet.
a. Loose vacuum breaker.
b. Damaged or defective
vacuum breaker.
c. Cracked or defective
toilet bowl.
a. Make sure vacuum breaker
stem is pushed fully into
sealing grommet in back of
bowl (310 and 320 series),
or securely connected to
rim jet (300 series).
b. Replace vacuum breaker.
c. Replace toilet.
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