11
EN
Toilets
Fault Possible cause Suggested remedy
Flush ball opens
slowly
Excessive drag between the flush
ball and seal
Clean the surface of the flush ball and
under the edge of the seal. Lubricate
with alcohol-free cooking spray
Defective spring assembly Replace the spring
Electrical short circuit Check the wires between “Flush”
switch and circuit board wires 2 and 4
Cam switch needs to be adjusted
to align with the flush ball
See “Aligning Cam Switch/Flush Ball”
on page 13
Defective cam switch Replace the cam switch. See
“Correcting spring assembly, rotor
cam sha, or cam switch” on page
14
Defective drive linkage Replace the drive linkage. See
“Replacing the drive linkage” on page
15
Flush switch must
be held in “Flush”
position to close
flush ball
Service Mode switch is in
“Service” position
Return the Service Mode switch to
“Normal” position
Loose/defective wires Check the wires between cam switch
and circuit board wires 11 and 12
Defective cam switch Replace the cam switch. See
“Correcting spring assembly, rotor
cam sha, or cam switch” on page
14
Flush ball does not
close completely
Cam switch needs adjustment/
flush ball alignment or
replacement
See “Correcting spring assembly,
rotor cam sha, or cam switch” on
page 14
Rotor sha cam is loose or
defective
See “Replacing the rotor sha cam”
on page 15
Flush ball does not
open completely.
Rotor sha cam is loose or
defective
See “Replacing the rotor sha cam”
on page 15
Weak or defective spring
assembly
Replace the spring
Excessive drag between flush
ball and seal
Clean the surface of the flush ball and
under the edge of the seal. Lubricate
with alcohol-free cooking spray
Squeaky noise
occurs during flush
cycle.
Lubrication needed between
flush ball and seal
Lubricate with alcohol-free cooking
spray
Lubrication needed between
drive arm/linkage joint
Lubricate the joint with silicone grease
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