Warranty ACX3
26
8Warranty
The statutory warranty period applies. If the product is defective, please contact your
retailer or the manufacturer's branch in your country (see dometic.com/dealer).
For repair and warranty processing, please include the following documents when
you send in the device:
• A copy of the receipt with purchasing date
• A reason for the claim or description of the fault
9 Troubleshooting
Problem Possible cause Suggested remedy
The cooler does not
work.
The cooler has not been
set up properly.
Check if the device is horizontal.
Check if the ventilation of the device is
sufficient.
The refrigerant circuit is
defective.
This can only be repaired by an
authorised repair centre.
IN DC mode:
The cooler is not
working (plug is
inserted).
No voltage is flowing
from the DC power
socket in your vehicle.
The ignition must be switched on in
most vehicles to supply current to the
DC power socket.
The DC socket is dirty.
This results in a poor
electrical contact.
If the plug of your cooler becomes
very warm in the DC socket, either the
socket must be cleaned or the plug
has not been assembled correctly.
The fuse of the DC plug
has blown.
Replace the fuse of the DC plug with
one of the same rating.
The vehicle fuse has
blown.
Replace the vehicle fuse in the DC
socket (usually 15 A) (Please refer to
the operating manual of your vehicle).
In AC mode:
The cooler is not work-
ing (plug is inserted).
No voltage present in
the AC socket.
Try using another plug socket.
DometicACX3_30-ACX3_40-ACX3_40G_OPM_4445103211 _EMEA16_202x-xx-xx.book Seite 26 Montag, 16. November 2020 9:58 09