Appendix D – Upgrading SiteSentinel iTouch Software Via SiteConnect
The following steps describe the procedure to upgrade Controller’s software using the Hardware Flash Update
Feature:
1. Connect PC to the Controller (Port C, the 3
rd
from the top).
2. Launch the SiteConnect application.
NOTE: You must be running SiteConnect version 2.8.10 or higher.
3. Click the (New Profile) icon to make a new site profile.
4. Enter “1-2” in the Site Telephone # field and click OK
5. Give it a Profile File Name (in the format xxxxx.pro) and click OK.
6. Click the (Direct Connect) icon to connect to the Controller
7. Select a Port and a Connect Speed and click OK.
8. Acknowledge all the dialog boxes that follow.
9. Choose Controller > Retrieve SiteSentinel iTouch Configuration.
10. Click Proceed
11. Acknowledge all the dialog boxes that follow.
12. Select File > Save to save the profile.
13. Select Configuration > SiteSentinel iTouch Port Parameters
14. Change the POS port to a CAP/Modem port.
15. Change the CAP/Modem speed to 19,200 and then click OK.
16. Acknowledge all the dialog boxes that follow
17. Select Tools > Hardware Flash Update.
18. Select the new SS1.bin file to be downloaded to the Controller and then click OK
19. Click OK to the Send Flash Update to SiteSentinel iTouch Controller? prompt.
20. Click OK to the SiteSentinel iTouch Ready to Receive the Update prompt.
21. Wait until the download is complete (about 15 minutes).
22. Acknowledge all the dialog boxes that follow.
23. Connect by selecting the (Direct Connect) icon and leave 19,200 for the communication speed.
24. Click OK.
25. Acknowledge all the dialog boxes that follow.
26. Select Configuration > SiteSentinel iTouch Port Parameters
27. Change the POS Port to the CAP/Modem Port
28. Change the CAP/Modem speed to the original 9600 baud connection speed and click OK.
29. Acknowledge all the dialog boxes that follow.
30. Select Tools > Remote Cold Start.
31. Acknowledge all dialog boxes.
32. Select File, then open the profile you saved earlier.