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Ducati MG-20 User Manual

Ducati MG-20
38 pages
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foldable e-bike
User manual | Manuale d'uso | Manual de usuario | Manuel d’utilisation
Benutzerhandbuch | Instrukcja obsługi | Návod k použití | Návod na použitie
Manual do usuário | Εγχειρίδιο χρήστη | Navodila za uporabo | Uputstvo za korišćenje

Questions and Answers:

Ducati MG-20 Specifications

General IconGeneral
Lamp typeLED
Frame sizeOne Size
Motor power250 W
Brake systemDisc
Display typeLCD
Luggage rackNo
Torque (max)45 N⋅m
Chain housingOpen
Product colorBlack, Red
Autonomy (max)70 km
Number of speeds6
Rear brake systemDisc brake
Front brake systemMechanical
Maximum load weight110 kg
Bicycle brake controlHandbrake
Wheel size (imperial)20 \
Adjustable seat heightYes
Maximum speed (e-bike mode)25 km/h
ShiftersShimano
Frame materialMagnesium
Pedals materialPlastic
Wheel rim materialAluminum
Charging time5 h
Battery voltage36 V
Battery capacity10.5 Ah
Battery technology-
Package depth420 mm
Package width830 mm
Package height620 mm
Weight and Dimensions IconWeight and Dimensions
Depth580 mm
Width1510 mm
Height1070 mm
Battery weight2060 g
Weight (including battery)20530 g

Summary

Preface

Overview

This manual is an integral part of the pedal-assisted bicycle (EPAC) and must be provided to the user.

Support Service

Contact your authorized Ducati Urban e-Mobility dealer for skilled personnel, specific equipment, and original spare parts.

Safety Warnings Symbols

Explains graphic symbols like ATTENTION and DANGER for safety messages to attract user attention.

Legal Note on Use

Always respect the traffic code and traffic-related rules and regulations applicable to cyclists.

Safety Warning

General Safety Rules

General precautions for safe use of the pedal-assisted bicycle, including user reading the manual.

User Responsibility

User must use the bicycle diligently, comply with traffic code, maintain it, and assess conditions.

Warnings for Users

Prohibits passengers, alcohol/drugs; specifies safe usage practices like using both hands on handlebars.

Notes on Maintenance Safety

Guidelines for safe maintenance: battery disconnected, protective equipment, proper tools, and solvents.

Original Spare Parts

Emphasizes using only original Ducati Urban e-Mobility spare parts to avoid liability for damage.

Other Provisions and Guards

Check safety devices, forbidden to modify guards, and procedures for warehouse storage.

Lifting and Carrying

Crushing and Impact Safety

Operate with extreme caution during lifting to avoid damage to people and things.

Transport Guidelines

Prevent bicycle movement during transport in vans by resting it on stand and tying it up.

Startup

Charging the Battery

Instructions for initial battery charging (4-6 hours), time, indicators, and regular full charges.

Uninstall & Install Battery

Step-by-step guide for removing and installing the battery using the key and handle.

Precautions During Charging

Essential safety precautions for charging: connect plug to battery first, ventilate area, avoid liquids.

Quick Start

Unfold the Bike Frame

Instructions on how to unfold the bicycle frame and secure the folder clamp tightly.

Unfold the Stem

Steps to unfold and securely lock the bicycle stem, including checking the security buckle.

Mount Handlebar

Procedure for mounting the handlebar using an Allen key and checking its strength and position.

Seat Post Assembling

Guide on how to assemble the seat post into the frame and tighten the clamp.

Adjust Saddle Height

Instructions for adjusting the saddle height safely, respecting the safety height limit line.

Unfold and Fold Pedals

How to unfold the pedals and press them towards the crank to fold them up.

Power On Operation

Basic steps for powering on the e-bike, starting with charging the battery before the first ride.

LCD Display

Button Functions

Explanation of the functions of the M, +, and - buttons for controlling the bike and display.

Battery Indicator Behavior

How the battery indicator works, its fluctuations, and recommendations for optimal use.

Icons Meaning

Defines the meaning of various icons displayed on the LCD screen, such as light, brake, and motor status.

Display Setting Instructions

Entering Setting Interface

How to enter the PO setting interface by pressing the '+' and '-' buttons simultaneously for 3 seconds.

Restore Factory Settings

Procedure to restore the display settings to factory defaults by pressing '+' for about 30s in PO.

Km/Mile Switch

How to switch between kilometers and miles displayed on the unit by using the M and +/- buttons.

Adjust Speed Display

How to slightly adjust the displayed speed (P2) based on wheel size, not affecting actual speed.

Maintenance Instructions

General Maintenance Precautions

Perform all maintenance with the system off, battery disconnected, and bicycle resting on the stand.

Check with Negative Results

Action to take if any check yields negative results: do not ride, contact support service.

Washing the Bicycle

Guidelines for cleaning the e-bike, avoiding direct water jets on electrical parts and using sponge washing.

Chain Lubrication

Procedure for cleaning the chain with a rag and spraying it with lubricant for transmission chains.

Checking the Parts

Inspect frame, welds, bolts, battery attachment, tires, and brakes for proper condition and tightness.

Troubleshooting

Brake Indicator Issues

Troubleshooting for brake indicator showing engaged or lever not returning to normal position.

Accelerator Faults

Solutions for accelerator cable, connector issues, or if the motor is not working.

Motor and Controller Faults

Troubleshooting for motor not working, cable connection issues, or a broken controller.

Battery Warnings

Battery Indicator Function

Explanation of the battery indicator, its fluctuations, and recommendations for optimal use and maintenance.

Battery Charging Precautions

Guidelines for safe charging: ambient temperature, avoiding direct sunlight, fire, and overheating.

Battery Usage and Storage

Precautions for battery use, what to avoid (water, extreme heat/cold, metal objects), and storage.

Technical Specifications

General Information Specifications

Details on tires, rims, brakes, shifter, frame, max speed, seat, handlebar, and max load.

Electrical System Specifications

Specifications for lights, display, motor, battery, charger, charging time, and autonomy.

Dimensions and Weights

Measurements and weight of the e-bike and its packaging.

Warranty Terms

Legal Guarantee of Conformity

Applies to consumers, covering conformity issues within two years of delivery, requires proof of purchase.

Exclusions from Guarantee

Lists conditions and damages not covered by the warranty, such as accidental falls or improper use.

Reporting Non-Conformity

Procedure for reporting defects and contacting the seller promptly for resolution.