16
Problem Possible Reason Solution
The iron is not
working at all, the
light indicator does
not illuminate.
The appliance is not
plugged in.
Plug in the power cable
to the mains socket.
The power board is
damaged.
Contact Duronic for
advice.
The iron fails to
steam, but the light
indicator illuminates.
No water in the tank. Rell the tank using the
jug provided.
Thermal is damaged. Contact Duronic for
advice.
Thermostat is damaged.
PCB malfunction.
Sole plate heats
normally, light
indicator does not
illuminate.
Light indicator is
damaged.
Contact Duronic for
advice.
Too little steam Voltage is below the
normal level.
Ensure that the plug
is not plugged into an
extension lead or plug
adapter.
Water sprays When the iron is warming
up it lets a small amount
of water spray
This is normal. It
disappears after a
minute or so.
Boiler doesn’t work. Contact Duronic for
advice.
Water leakage Contact Duronic for
advice.
Troubleshooting
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