Eaton 3S850 - Service and Support

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7. Service and support
If you have any question or problem with the UPS, call Eaton or your local service representative in your country / region.
Please have the following information ready when you call for service:
• model number,
• serial number,
• date of failure or problem,
• symptoms of failure or problem,
• customer return address and contact information,
• description of the installation.
614-09405-01 - 3S EMEA_EN