Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev H0 29
If any equipment has been damaged during shipment, keep the shipping and packing materials for the
carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance,
file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with the carrier within 15 days of receipt
of the equipment; 2) Send a copy of the damage claim within 15 days to your service representative.
NOTE While waiting for installation, protect the unpacked cabinet from moisture, dust, and
other harmful contaminants. Failure to store and protect the UPS properly may void the
warranty.
NOTE Check the battery recharge date on the packaging label. If the date has expired and the
batteries were never recharged, do not use the UPS. Contact your service
representative.
UPS Installation Plan and Unpacking
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