Eaton Ellipse 375 - Troubleshooting

7
3400774700 AG
ENGLISH
Troubleshooting (For further information, visit the www.eaton.com site or contact after-sales support.)
◗ The battery backup outlets 9
are not supplied with power.
◗ The connected devices are not
supplied when AC power fails.
◗ AC power is available, but the
UPS operates on battery power.
◗ The ltered outlets 8 are not
supplied.
◗ Green button 13 ashes
frequently and audio alarm
beeps.
◗ Red LED 12 is on and the
audio alarm beeps every 30
seconds.
◗ Red LED 11 is on and the
audio alarm beeps every 30
seconds.
◗ Green LED 10 is off and the
ltered outlets 8 are supplied.
◗ The telephone line is disturbed
or modem access is not
possible.
◗ Red LED 11 ashes.
Problem Diagnostic Solution
◗ Button 13 is not lighted on.
◗ The devices are not connected to
the battery backup outlets 9 .
◗ Circuit breaker 14 , located under
the UPS, has been tripped by an
overload on the UPS output.
◗ The wall outlet is not supplied.
◗ Circuit breaker 14 , located under
the UPS, has been tripped by an
overload on the UPS output.
◗ The UPS frequently operates on
battery power because the AC
power source is of poor quality.
◗ The UPS battery backup outlets 9
are overloaded.
◗ A fault has occurred on the UPS.
The battery backup outlets 9 are
no longer supplied.
◗ Surge protection is no longer
provided.
◗ Surge protection on the telephone
line is no longer provided.
◗ The battery has reached the end
of its service life.
◗ Press button 13 and check that it
turns green.
◗ Connect the devices to the battery
backup outlets 9 .
◗ Disconnect excess equipment
and reset the circuit breaker 14 by
pressing the corresponding button.
◗ Supply power to the wall outlet.
◗ Disconnect excess equipment
and reset the circuit breaker 14 by
pressing the corresponding button.
◗ Have the electrical installation
checked by a professional or use
another wall outlet.
◗ Disconnect excess equipment
connected to the battery backup
outlets 9 .
◗ Call after-sales support.
◗ Call after-sales support.
◗ Disconnect the telephone line from
the wall outlet.
◗ Call after-sales support.
◗ Have the battery replaced.
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2
3
4
5
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8
9
10
Advanced customizing of your UPS:
Sensitivity to variations of the AC power supply
◗ Only to be used if frequent switching to the UPS
battery due to large variations in the AC supply
voltage.
◗ Accessing the programming mode: with the device
switched off, press button 13 for 6 s and release it
once LEDs 11 12 13 have come on.
◗ Display of the 3 possible voltage ranges according to
the status of LEDs 11 and 12 :
Audio alarm
◗ Possibility of deactivating the audio alarm when the
UPS is operating on the battery.
◗ Accessing the programming mode: with the device
switched off, press button 13 for 11 s and release it
when the audio alarm sounds.
◗ Display of the 2 possible audio alarm modes:
Normal mode
(factory
conguration):
AC supply
between 184V
and 264V
Low range
mode:
AC supply
between 161V
and 264V
Low and high
range mode:
AC supply
between 161V
and 284V
◗ Memorizing the mode: 10 s after the last press of the
button.
◗ Memorizing the mode: 5 s after the last press of the
button.
Normal mode (factory
conguration):
the UPS emits a beep
every 10 s when operating
on its battery.
Silent mode:
the UPS emits a single
beep when switching to
battery operation and
then remains silent.
Normal mode
activated:
programming
by continuous
beep.
Silent mode
activated:
programming
by a beep every
second.
Change from one mode to another by successively
pressing button 13 while the sound is audible.
11
13
12
11
13
12
11
13
12
Change from one mode to another by successively
pressing button 13 while the sound is audible.